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1800Flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 592 TOTAL REVIEWS
  • $32K CLAIMED LOSSES
  • $138 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
Staff
  • Flowers 3
  • Website 2
  • Pretty pictures online 2
  • Variety of products 1
  • Phone agents were nice 1

Customers don't like

  • Did not deliver the product27
  • Extremely poor customer service13
  • Bad refund policy6
  • Quality of product4
  • Long wait for refund3
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Blooms Today

Flowers / Florist
  • 0 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $86 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
Staff
  • Full refund 1

Customers don't like

  • Customer service6
  • Never delivered product though charged immediately4
  • Quality of flowers2
  • Blatant lie by customer service2
  • Unethical bait & switch1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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