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1800flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 543 TOTAL REVIEWS
  • $30.8K CLAIMED LOSSES
  • $141 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
Staff
  • Flowers 3
  • Website 2
  • Pretty pictures online 2
  • Variety of products 1
  • Phone agents were nice 1

Customers don't like

  • Did not deliver the product27
  • Extremely poor customer service12
  • Bad refund policy6
  • Quality of product4
  • Long wait for refund3
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Bloomex Flowers

Flowers / Florist
  • 2 ISSUES RESOLVED
  • 353 TOTAL REVIEWS
  • $28.6K CLAIMED LOSSES
  • $204 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
Staff
  • Web page 4
  • Never again 4
  • Extremely disappointing 4
  • Disappointing and annoyed 4
  • Flowers 3

Customers don't like

  • Customer service15
  • Failed delivery and rudness5
  • Failed delivery5
  • Rude customer service4
  • No flowers4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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