PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avasflowers and 1800Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Avasflowers
1800Flowers

Avasflowers and 1800Flowers Overview

Total reviews 3900 747
Company responses 0 0
Issues resolved 10 7

Avasflowers and 1800Flowers Consumer Ratings

Rank
59 out of 245 in Flowers / Florist category
44 out of 245 in Flowers / Florist category
Customer service
No votes
28 in category
Exchange, Refund and Cancellation Policy
No votes
25 in category
Delivery Service
No votes
26 in category
Website
No votes
32 in category

Avasflowers and 1800Flowers Rating Details

Customer service
No votes
1.3 (290 reviews)
Reviewer's quote

...Customer service assured me a replacement would be sent by end of day or following Monday. Today is Tuesday and no flowers were delivered. I Placed side by side photo so you can see Im being truthful...

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I call customer service and they tell me the florist will deliver to our home. We wait, miss dinner reservations and I have to call customer service back to find out my home is out of the florist delivery area and they will redeliver the following day. The following day I call 2 hours prior to my...

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Exchange, Refund and Cancellation Policy
No votes
1.3 (247 reviews)
Reviewer's quote

...I AM REQUESTING A REFUND AND THEY ARE OFFERING ME A 10% REFUND, ARE YOU SERIOUS!!! I WANT AL $125. 00 BACK PRONTO AND I WILL DEFINITELY NOT RECOMMEND YOU TO ANYONE. I THOUGHT I WAS DOING GOOD BY ORDERING FROM A LOCAL FLORIST BUT LITTLE DID I KNOW THE CALL WAS TO A CALL CENTER...

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...Topping it off, when I cancelled the order I was told it would take a week to 10 days, or a month to see the refund on my credit card. I called the bank and was told because the order was still in pending status the company could cancel it and I would not be charged. Shame on you! Tricia Claeys..

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Delivery Service
No votes
1.4 (250 reviews)
Reviewer's quote

Their delivery service said by 4. They called my wife instead of calling me, that ordered the flowers, to see how long she will be there. It’s a surprise...

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...I will make it up to her with another company of course! So upsetting I would have gladly used another delivery service and will do so from now on. Unacceptable way to do business. And the girl I spoke to could have cared less and just kept repeating the same scripted apology...

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Website
No votes
1.9 (226 reviews)
Reviewer's quote

Flowers delivered were totally different from what was pictured on website. I was told by my sister she received yellow tulips, carnations and a white flower of some sort in a clear vase with a yellow bow around it. In the picture on the website it had a cobalt blue vase with yellow flowers, and...

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...Because the website was not working, I had to call (and wait) for a representative. I placed my order & clearly told her my mother was in a nursing facility. No problem...

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Avasflowers and 1800Flowers Pros and Cons

Pros
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
  • Pretty pictures online
  • Website
  • Flowers
Cons
  • Customer service
  • Lack of customer service
  • Poor quality in every way
  • Did not deliver the product
  • Extremely poor customer service
  • Customer service

Avasflowers and 1800Flowers Most Positive Reviews

Top rated reviews
5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

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5

I ordered flowers for my sick mother in the hospital. I paid extra money for same day shipping. Not only were the...

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5

This company is an absolute scam! Do not trust them to get your flowers delivered on time or anything they tell you! We...

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5

1800FLOWERS.COM is a TOTAL RIP-OFF!! WHAT YOU ORDER IS NOT WHAT YOU GET!!
I live in Florida. I was enticed by a Paypal...

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Avasflowers and 1800Flowers Most Critical Reviews

Lowest rated reviews
1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

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1

1-800-Flowers has the worst product and service I have ever encountered. My 98 year old grandmother had a mini-stroke la...

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1

This company sent me too many flowers. I ordered one dozen red roses and received 14. I am on a small budget and I am...

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1

I ordered a box of chocolate strawberries and then got sucked into buying a second gift, pretzels, that would be...

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Avasflowers and 1800Flowers Latest Reviews

Recent published reviews
5

The flowers we ordered for a memorial service were far better than the pictures we saw. I am a very satisfied customer!!

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1.2

First, to be honest this company did well in the past. After messing up a previous order last year for my wife while on...

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2.3

they lead you along in the process, asking what color of bow you would like, what you would like to say on your card,...

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1

Subject: 1800FLOWERS.COM ORDER# 21502****
Satisfaction Guaranteed + Now is a time to think of each other, to connect with...

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Avasflowers and 1800Flowers Products and Services

Most reviewed product and services
  • Avasflowers Delivery Service (951 reviews)
  • Avasflowers Flowers (878 reviews)
  • Avasflowers Arrangement (548 reviews)
  • 1800flowers Delivery Service (236 reviews)
  • 1800flowers Flowers (159 reviews)
  • 1800flowers Arrangement (82 reviews)