PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avasflowers and 1800Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Avasflowers
1800Flowers

Avasflowers and 1800Flowers Overview

Total reviews
3812
735
Company responses
0
0
Issues resolved
10
6

Avasflowers and 1800Flowers Consumer Ratings

Rank
59 out of 238 in Flowers / Florist category
44 out of 238 in Flowers / Florist category
Customer service
35 in category
29 in category
Exchange, Refund and Cancellation Policy
33 in category
26 in category
Delivery Service
25 in category
27 in category
Website
37 in category
30 in category

Avasflowers and 1800Flowers Rating Details

Customer service
1.1 (1464 reviews)
1.3 (283 reviews)
Reviewer's quote

I am appalled at the customer service. I tried calling and was put on hold for longer than 30 minutes I finally just hung up. After emailing pictures of what I received and telling them I would like a refund and that they could have their ratchet plant back they offered my $10 store credit! Are you...

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...never delivered! Incompetent fools! Never can get through to a customer service agent! So pathetically incompetent!Don't order..

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Exchange, Refund and Cancellation Policy
1.1 (1403 reviews)
1.2 (242 reviews)
Reviewer's quote

...00 and the dish plant was disgraceful!! Called for a refund!! But it took 4 days and the supervisor told me he would give me 20. 00 dollars back !! :wtf:..

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...Eventually through Twitter they told me they would refund1/2 of what I paid. So basically they are making me pay for the item I never ordered. Who does that? That is straight up stealing...

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Delivery Service
1.4 (1219 reviews)
1.4 (245 reviews)
Reviewer's quote

Their delivery service said by 4. They called my wife instead of calling me, that ordered the flowers, to see how long she will be there. It’s a surprise...

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...I will make it up to her with another company of course! So upsetting I would have gladly used another delivery service and will do so from now on. Unacceptable way to do business. And the girl I spoke to could have cared less and just kept repeating the same scripted apology...

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Website
1.8 (1172 reviews)
1.9 (221 reviews)
Reviewer's quote

AaCall me-Am pissed off your website doesnt work for review to tell you my issue !!!. Call all your service numbers and no one ever picks up even with extended wait time !!! Ordered mom day flowers on 5/5/20 with your rep- SAUL- for delivery locally in Topsham, Me where I called local Avis #....

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...Because the website was not working, I had to call (and wait) for a representative. I placed my order & clearly told her my mother was in a nursing facility. No problem...

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Avasflowers and 1800Flowers Pros and Cons

Pros
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
  • Pretty pictures online
  • Website
  • Flowers
Cons
  • Customer service
  • Lack of customer service
  • Poor quality in every way
  • Did not deliver the product
  • Extremely poor customer service
  • Bad refund policy

Avasflowers and 1800Flowers Most Positive Reviews

Top rated reviews
5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

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5

I ordered flowers for my sick mother in the hospital. I paid extra money for same day shipping. Not only were the...

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5

This company is an absolute scam! Do not trust them to get your flowers delivered on time or anything they tell you! We...

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5

1800FLOWERS.COM is a TOTAL RIP-OFF!! WHAT YOU ORDER IS NOT WHAT YOU GET!!
I live in Florida. I was enticed by a Paypal...

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Avasflowers and 1800Flowers Most Critical Reviews

Lowest rated reviews
1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

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1

1-800-Flowers has the worst product and service I have ever encountered. My 98 year old grandmother had a mini-stroke la...

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1

This company sent me too many flowers. I ordered one dozen red roses and received 14. I am on a small budget and I am...

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1

I ordered a box of chocolate strawberries and then got sucked into buying a second gift, pretzels, that would be...

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Avasflowers and 1800Flowers Latest Reviews

Recent published reviews
1

Avas Flowers is simply a bait and switch business. We ordered a beautiful sunflower arrangement for my brother-in-law an...

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1.2

Roses delivered today some dead WOO455456072688 and were left outside by the garage and the person stayed home all day....

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1

The beautiful flowers I received came without water. I had to unpack them from the box and fill the vase they sent witho...

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1.4

Had two dozens roses delivered today WOO455456072688 some were dead and left on the outside of persons garage and they...

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Avasflowers and 1800Flowers Products and Services

Most reviewed product and services
  • Avasflowers Delivery Service (948 reviews)
  • Avasflowers Flowers (874 reviews)
  • Avasflowers Arrangement (542 reviews)
  • 1800flowers Delivery Service (233 reviews)
  • 1800flowers Flowers (158 reviews)
  • 1800flowers Arrangement (82 reviews)