PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 1800Flowers and Avasflowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

1800Flowers
Avasflowers

1800Flowers and Avasflowers Overview

Total reviews 762 3935
Company responses 0 0
Issues resolved 8 10

1800Flowers and Avasflowers Consumer Ratings

Rank
37 out of 229 in Flowers / Florist category
58 out of 229 in Flowers / Florist category
Customer service
31 in category
40 in category
Delivery Service
28 in category
26 in category
Exchange, Refund and Cancellation Policy
27 in category
35 in category
Advertised vs Delivered
25 in category
31 in category

1800Flowers and Avasflowers Rating Details

Customer service
1.3 (301 reviews)
1.2 (1528 reviews)
Reviewer's quote

...Order was never delivered and when i reached out to customer service they were so rude and didnt resolved my issue. The recipient never got my order and i still havent gotten a refund ill have to reach out to my credit card to figure this out. Definitely never ordering from them again..

Read full review

...Finally, I called customer service. They said they received no emails. (Obviously their system doesn't work...

Read full review
Delivery Service
1.4 (258 reviews)
1.4 (1276 reviews)
Reviewer's quote

...I will make it up to her with another company of course! So upsetting I would have gladly used another delivery service and will do so from now on. Unacceptable way to do business. And the girl I spoke to could have cared less and just kept repeating the same scripted apology...

Read full review

Their delivery service said by 4. They called my wife instead of calling me, that ordered the flowers, to see how long she will be there. It’s a surprise...

Read full review
Exchange, Refund and Cancellation Policy
1.3 (258 reviews)
1.1 (1455 reviews)
Reviewer's quote

...We finally requested a full refund and are not waiting. We will contact another company since the customer service with 1800Flowers is terrible..

Read full review

...They did not offer to refund my rush order fee at this time. I requested that my rush order fee be refunded, they could not tell me when the order would be delivered. The following day I called AGAIN to see what the status might be, and again I was told they were trying to contact the designer...

Read full review
Advertised vs Delivered
1.2 (256 reviews)
1.1 (1187 reviews)
Reviewer's quote

Delivered incomplete arrangement to one of 2 recipients and 2nd reciepient delivered to wrong add..

Read full review

Additionally the balloon &;;;;;;;;;;;;;;;;; birthday card ordered were not sent with the item delivered. This was nothing short of a ripoff!!would notrecommendwd!..

Read full review

1800Flowers and Avasflowers Pros and Cons

Pros
  • Pretty pictures online
  • Website
  • Boquets and arrangements that were advertised
  • I was extremely unhappy and still am
  • Extremely discontent
  • Flowers
Cons
  • Did not deliver the product
  • Extremely poor customer service
  • Customer service
  • Customer service
  • Lack of customer service
  • Poor quality in every way

1800Flowers and Avasflowers Most Positive Reviews

Top rated reviews
5

I ordered flowers for my sick mother in the hospital. I paid extra money for same day shipping. Not only were the...

Read full review
5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

Read full review
5

1800FLOWERS.COM is a TOTAL RIP-OFF!! WHAT YOU ORDER IS NOT WHAT YOU GET!!
I live in Florida. I was enticed by a Paypal...

Read full review
5

This company is an absolute scam! Do not trust them to get your flowers delivered on time or anything they tell you! We...

Read full review

1800Flowers and Avasflowers Most Critical Reviews

Lowest rated reviews
1

1-800-Flowers has the worst product and service I have ever encountered. My 98 year old grandmother had a mini-stroke la...

Read full review
1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

Read full review
1

I ordered a box of chocolate strawberries and then got sucked into buying a second gift, pretzels, that would be...

Read full review
1

This company sent me too many flowers. I ordered one dozen red roses and received 14. I am on a small budget and I am...

Read full review

1800Flowers and Avasflowers Latest Reviews

Recent published reviews
1

On January 12, 2021 I ordered a Birthday Wishes Flower Cake Lg w/Balloon. I requested that delivery be on January 17,...

Read full review
1

Spoke with Ava's flowers on phone!
The lady I spoke with on January 13
2021 said she was also on the phone at same time wi...

Read full review
2.5

After talking to you about the issues with 1800flowers i talked to upper management and after many back and forthemails...

Read full review
No votes

Promises and more promises, the plant has never been received. The party waiting for the plant is sick and tired of wort...

Read full review

1800Flowers and Avasflowers Products and Services

Most reviewed product and services
  • 1800flowers Delivery Service (236 reviews)
  • 1800flowers Flowers (160 reviews)
  • 1800flowers Arrangement (83 reviews)
  • Avasflowers Delivery Service (951 reviews)
  • Avasflowers Flowers (878 reviews)
  • Avasflowers Arrangement (551 reviews)