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1800flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 468 TOTAL REVIEWS
  • $29.2K CLAIMED LOSSES
  • $146 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Flowers 3
  • Website 2
  • Overall service 1
  • Variety of products 1
  • Phone agents were nice 1

Customers don't like

  • Did not deliver the product29
  • Extremely poor customer service14
  • Bad refund policy5
  • Long wait for refund3
  • Quality of product3
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Avasflowers

Flowers / Florist
  • 5 ISSUES RESOLVED
  • 3176 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $890 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • I was extremely unhappy and still am 16
  • Flowers 10
  • Product does not match photos 6
  • Extremely discontent 4
  • To get a refund 3

Customers don't like

  • Lack of customer service24
  • Customer service10
  • Poor quality in every way10
  • Delivery7
  • Poor customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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