PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 1800Flowers and Avasflowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

1800Flowers
Avasflowers

1800Flowers and Avasflowers Overview

Total reviews
664
3610
Company responses
0
0
Issues resolved
6
7

Avasflowers was first mentioned on PissedConsumer on Feb 16, 2012 and since then this brand received 3610 reviews. It is 2946 reviews more than 1800Flowers received since Feb 25, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with 1800Flowers customer support team than with Avasflowers customer service.

1800Flowers and Avasflowers Consumer Ratings

Rank
33 out of 356 in Flowers / Florist category
56 out of 356 in Flowers / Florist category
Customer service
26 in category
33 in category
Delivery Service
26 in category
25 in category
Advertised vs Delivered
19 in category
23 in category

According to consumer ratings and reviews, 1800Flowers ranks 23 points higher in the Flowers / Florist category than Avasflowers. People gave 1800Flowers 1.3 stars for Customer service criterion in Flowers / Florist category and it is 59 points higher than the worst rated brand in this category. At the same time, Avasflowers was rated 1.1 stars for Customer service criterion in this category and it is 52 points higher than the worst rated brand in this category. If we look at Delivery Service criterion, than we see that Avasflowers has a higher rating than Avasflowers. Regarding Advertised vs Delivered criterion, consumers gave 1800Flowers 1.2 stars and it is 78% greater than other in category. Avasflowers however was rated 1.1 stars and it is 73% greater than other in category.

1800Flowers and Avasflowers Rating Details

Customer service
1.3 (237 reviews)
1.1 (1341 reviews)
Reviewer's quote

I called customer service and was connected to someone that I could not understand and could not understand me, not to mention the background noise was very loud. I was told the flowers would be redelivered, and that I would receive an email with a survey, as well as a confirmation. Still waiting...

Joshua S

...Customer service is very poor still have not gotten what I wanted the flower arrangement that they guaranteed some BS after PS I would like to get an attorney and I just might..

David B
Delivery Service
1.4 (211 reviews)
1.4 (1109 reviews)
Reviewer's quote

...On Sunday I went to the Fed Ex tracking site, no delivery date shown. The online chat checked with someone and indicated that it was probably damaged so was held at FedEx facility. Arranged for a replacement to be delivered on Tuesday...

PissedConsumer1731078

sent flowers for a birthday surprise and expected delivery in the morning...

PissedConsumer1716884
Advertised vs Delivered
1.2 (205 reviews)
1.1 (1013 reviews)
Reviewer's quote

Called Tuesday to verify delivery and was told was not delivered as florist did not have the time of the wake (that is not needed). 1800 Flowers did not reach out to me (my phone number listed for addl info) by phone or email. I would not have known there was an issue and the arrangement was not...

Anne F

...It was never delivered. Multiple attempts to get the flowers delivered and each time representative said it would be delivered and each time they never arrived. I think this company is a scam...

PissedConsumer1665877

1800Flowers and Avasflowers Pros and Cons

Pros
  • Pretty pictures online
  • Website
  • Flowers
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
Cons
  • Did not deliver the product
  • Extremely poor customer service
  • Bad refund policy
  • Customer service
  • Lack of customer service
  • Poor quality in every way

1800Flowers and Avasflowers Most Positive Reviews

Top rated reviews
5

I ordered flowers for my sick mother in the hospital. I paid extra money for same day shipping. Not only were the...

5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

1800Flowers and Avasflowers Most Critical Reviews

Lowest rated reviews
1

1-800-Flowers has the worst product and service I have ever encountered. My 98 year old grandmother had a mini-stroke la...

1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

1800Flowers and Avasflowers Latest Reviews

Recent published reviews
1

Thursday - Ordered a gift basket to be delivered on Friday.
On Sunday I went to the Fed Ex tracking site, no delivery dat...

Read all 664 reviews
1

Ordered flowers for a friend. Company didn’t have them in stock so without my permission they upgraded my purchase I...

Read all 3610 reviews

1800Flowers and Avasflowers Products and Services

Most reviewed product and services
  • 1800flowers Delivery Service (203 reviews)
  • 1800flowers Flowers (153 reviews)
  • 1800flowers Arrangement (82 reviews)
  • Avasflowers Delivery Service (866 reviews)
  • Avasflowers Flowers (864 reviews)
  • Avasflowers Arrangement (529 reviews)