Start a new comparison
Delete

1800flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 520 TOTAL REVIEWS
  • $30.2K CLAIMED LOSSES
  • $143 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Turnaround Time
  • Flowers 3
  • Website 2
  • Variety of products 1
  • Phone agents were nice 1
  • Overall service 1

Customers don't like

  • Did not deliver the product26
  • Extremely poor customer service12
  • Bad refund policy6
  • Quality of product4
  • Long wait for refund3
Delete

Amazon

Auctions and Internet Stores
  • 21 ISSUES RESOLVED
  • 1573 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Turnaround Time
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel