1800flowers vs Amazon

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1800flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 415 TOTAL REVIEWS
  • $27.5K CLAIMED LOSSES
  • $153 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Website and variety 2
  • Flowers 2
  • Lied to customer 1
  • No integrity 1

Customers don't like

  • Service11
  • Did not deliver10
  • Delivery7
  • Poor resolution of this issue4
  • Quality of product4

Products by 1800flowers

No items

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1143 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service13
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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