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1800flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 447 TOTAL REVIEWS
  • $28.3K CLAIMED LOSSES
  • $148 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Never again 3
  • Flowers 2
  • Website and variety 2
  • What i thought i ordered 2
  • No integrity 1

Customers don't like

  • Did not deliver11
  • Service11
  • Delivery7
  • Customer service5
  • Poor resolution of this issue5
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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1232 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Product selection 18
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service15
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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