PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 1stop Florists and 1800Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

1stop Florists
1800Flowers

1stop Florists and 1800Flowers Overview

Total reviews
98
735
Company responses
0
0
Issues resolved
1
6

1stop Florists and 1800Flowers Consumer Ratings

Rank
33 out of 238 in Flowers / Florist category
44 out of 238 in Flowers / Florist category
Delivery Service
16 in category
26 in category
Product or Service Quality
25 in category
34 in category
Customer service
24 in category
28 in category
Advertised vs Delivered
29 in category
19 in category

1stop Florists and 1800Flowers Rating Details

Delivery Service
1.7 (56 reviews)
1.4 (245 reviews)
Reviewer's quote

Disgraceful service $90 spent 4 days notice for delivery, even went on live chat on delivery day to confirm all was good as Im in uk ordering for my young daughter who is studying in USA , was told all ok on schedule, to then be sent an email 3 hours later saying could not access to deliver no gate...

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...I will make it up to her with another company of course! So upsetting I would have gladly used another delivery service and will do so from now on. Unacceptable way to do business. And the girl I spoke to could have cared less and just kept repeating the same scripted apology...

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Product or Service Quality
1.2 (53 reviews)
1.1 (226 reviews)
Reviewer's quote

...this 4 days ago, so if there was an issue with stock, I would have rather been informed so I could’ve made other arrangements with another flower delivery service. At this point, it is the day of our anniversary and I am stuck. THE WORST PART is that THEY DID THIS TO me on Valentine’s Day of this year and gave me a $50...

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Unfortunately I saw all the bad reviews too late this is the worst service I have ever received I ordered 24 roses to be delivered on May 14 they were never delivered I called them they supposedly placed a replacement order for the 16 of may that never made it either I called again spoke to a...

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Customer service
1.3 (52 reviews)
1.3 (283 reviews)
Reviewer's quote

...I called customer service and they said "Sorry we dropped the ball " . no reason why this happened..

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...never delivered! Incompetent fools! Never can get through to a customer service agent! So pathetically incompetent!Don't order..

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Advertised vs Delivered
1.1 (51 reviews)
1.2 (240 reviews)
Reviewer's quote

I needed my gift delivered by a certain time today October 24, 2019. UPS has changed my delivery date 5 times not sure when it’s going to get there. This is a sympathy gift and very important to be delivered today...

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Roses delivered today some dead WOO455456072688 and were left outside by the garage and the person stayed home all day. Hopefully they will credit my American Express-if not I will dispute this transaction. Bad experience for the first time using them..

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1stop Florists and 1800Flowers Pros and Cons

Pros
  • That my mother did like the arrangement
  • Easy to order
  • Pretty pictures online
  • Website
  • Flowers
Cons
  • Never delivered and the occasion was ruined
  • Untimely delivery
  • Did not deliver on time as promised
  • Did not deliver the product
  • Extremely poor customer service
  • Bad refund policy

1stop Florists and 1800Flowers Most Positive Reviews

Top rated reviews
5

I ordered a spa kit for a stressed out sister for her birthday so she could relax and enjoy her birthday that will soon...

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5

I ordered flowers for my sick mother in the hospital. I paid extra money for same day shipping. Not only were the...

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5

Very pleased and satisfied with the delivery

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5

1800FLOWERS.COM is a TOTAL RIP-OFF!! WHAT YOU ORDER IS NOT WHAT YOU GET!!
I live in Florida. I was enticed by a Paypal...

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1stop Florists and 1800Flowers Most Critical Reviews

Lowest rated reviews
1

Order d flowers 4 friend s 50th BD.The flowers depicted show d a beautiful bouquet of flowers priced $19.95" Best...

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1

1-800-Flowers has the worst product and service I have ever encountered. My 98 year old grandmother had a mini-stroke la...

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1

I placed an order for flowers to be delivered. The day of the scheduled delivery I received an email they could not...

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1

I ordered a box of chocolate strawberries and then got sucked into buying a second gift, pretzels, that would be...

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1stop Florists and 1800Flowers Latest Reviews

Recent published reviews
1

Disgraceful service $90 spent 4 days notice for delivery, even went on live chat on delivery day to confirm all was...

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1.2

Roses delivered today some dead WOO455456072688 and were left outside by the garage and the person stayed home all day....

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1

I needed my gift delivered by a certain time today October 24, 2019. UPS has changed my delivery date 5 times not sure...

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1.4

Had two dozens roses delivered today WOO455456072688 some were dead and left on the outside of persons garage and they...

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1stop Florists and 1800Flowers Products and Services

Most reviewed product and services
  • 1stop Florists Delivery Service (48 reviews)
  • 1stop Florists Arrangement (10 reviews)
  • 1stop Florists Same Day Delivery Service (9 reviews)
  • 1800flowers Delivery Service (233 reviews)
  • 1800flowers Flowers (158 reviews)
  • 1800flowers Arrangement (82 reviews)