1stop Florists vs 1800Flowers
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Our website collected and compiled various consumer reviews about 1stop Florists and 1800Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
1stop Florists and 1800Flowers Overview
1stop Florists and 1800Flowers Consumer Ratings
Rank
33
out of 238 in Flowers / Florist category
44
out of 238 in Flowers / Florist category
Delivery Service
16
in category
26
in category
Product or Service Quality
25
in category
34
in category
Customer service
24
in category
28
in category
Advertised vs Delivered
29
in category
19
in category
1stop Florists and 1800Flowers Rating Details
Reviewer's quote
Disgraceful service $90 spent 4 days notice for delivery, even went on live chat on delivery day to confirm all was good as Im in uk ordering for my young daughter who is studying in USA , was told all ok on schedule, to then be sent an email 3 hours later saying could not access to deliver no gate...
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...I will make it up to her with another company of course! So upsetting I would have gladly used another delivery service and will do so from now on. Unacceptable way to do business. And the girl I spoke to could have cared less and just kept repeating the same scripted apology...
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Product or Service Quality
Reviewer's quote
...this 4 days ago, so if there was an issue with stock, I would have rather been informed so I could’ve made other arrangements with another flower delivery service. At this point, it is the day of our anniversary and I am stuck. THE WORST PART is that THEY DID THIS TO me on Valentine’s Day of this year and gave me a $50...
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Unfortunately I saw all the bad reviews too late this is the worst service I have ever received I ordered 24 roses to be delivered on May 14 they were never delivered I called them they supposedly placed a replacement order for the 16 of may that never made it either I called again spoke to a...
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Reviewer's quote
...I called customer service and they said "Sorry we dropped the ball " . no reason why this happened..
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...never delivered! Incompetent fools! Never can get through to a customer service agent! So pathetically incompetent!Don't order..
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Reviewer's quote
I needed my gift delivered by a certain time today October 24, 2019. UPS has changed my delivery date 5 times not sure when it’s going to get there. This is a sympathy gift and very important to be delivered today...
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Roses delivered today some dead WOO455456072688 and were left outside by the garage and the person stayed home all day. Hopefully they will credit my American Express-if not I will dispute this transaction. Bad experience for the first time using them..
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1stop Florists and 1800Flowers Pros and Cons
Pros
- That my mother did like the arrangement
- Easy to order
- Pretty pictures online
- Website
- Flowers
Cons
- Never delivered and the occasion was ruined
- Untimely delivery
- Did not deliver on time as promised
- Did not deliver the product
- Extremely poor customer service
- Bad refund policy
1stop Florists and 1800Flowers Most Positive Reviews
Top rated reviews
I ordered a spa kit for a stressed out sister for her birthday so she could relax and enjoy her birthday that will soon...
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I ordered flowers for my sick mother in the hospital. I paid extra money for same day shipping. Not only were the...
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Very pleased and satisfied with the delivery
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1800FLOWERS.COM is a TOTAL RIP-OFF!! WHAT YOU ORDER IS NOT WHAT YOU GET!!
I live in Florida. I was enticed by a Paypal...
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1stop Florists and 1800Flowers Most Critical Reviews
Lowest rated reviews
Order d flowers 4 friend s 50th BD.The flowers depicted show d a beautiful bouquet of flowers priced $19.95" Best...
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1-800-Flowers has the worst product and service I have ever encountered. My 98 year old grandmother had a mini-stroke la...
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I placed an order for flowers to be delivered. The day of the scheduled delivery I received an email they could not...
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I ordered a box of chocolate strawberries and then got sucked into buying a second gift, pretzels, that would be...
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1stop Florists and 1800Flowers Latest Reviews
Recent published reviews
Disgraceful service $90 spent 4 days notice for delivery, even went on live chat on delivery day to confirm all was...
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Roses delivered today some dead WOO455456072688 and were left outside by the garage and the person stayed home all day....
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I needed my gift delivered by a certain time today October 24, 2019. UPS has changed my delivery date 5 times not sure...
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Had two dozens roses delivered today WOO455456072688 some were dead and left on the outside of persons garage and they...
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1stop Florists and 1800Flowers Products and Services
Most reviewed product and services
-
1stop Florists Delivery Service
(48 reviews)
-
1stop Florists Arrangement
(10 reviews)
-
1stop Florists Same Day Delivery Service
(9 reviews)
-
1800flowers Delivery Service
(233 reviews)
-
1800flowers Flowers
(158 reviews)
-
1800flowers Arrangement
(82 reviews)
How would you compare 1stop Florists vs 1800Flowers?
1Stop Florist is horrible compared to 1800 Flowers. At least 1800 Flowers actually delivers flower on holidays or the actual date requested by the customer.
1Stop Florist is pathetic and should discontinue doing business altogether. Worst part, they don’t even apologize for screwing up your order or try to make things right by the customer.