PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 1stop Florists and 1800Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

1stop Florists
1800Flowers

1stop Florists and 1800Flowers Overview

Total reviews 100 764
Company responses 0 0
Issues resolved 1 8

1stop Florists and 1800Flowers Consumer Ratings

Rank
43 out of 229 in Flowers / Florist category
37 out of 229 in Flowers / Florist category
Delivery Service
16 in category
27 in category
Product or Service Quality
30 in category
39 in category
Customer service
29 in category
31 in category
Advertised vs Delivered
36 in category
25 in category

1stop Florists and 1800Flowers Rating Details

Delivery Service
1.6 (57 reviews)
1.4 (259 reviews)
Reviewer's quote

Flowers were ordered 3 days in advance and despite 4 follow up calls on the requested delivery date, they were never delivered. Recipient tries reaching the local florist who not only didn’t answer their phone, they had no Voice mail set up and used the excise of “no contact” for their reason for...

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...I will make it up to her with another company of course! So upsetting I would have gladly used another delivery service and will do so from now on. Unacceptable way to do business. And the girl I spoke to could have cared less and just kept repeating the same scripted apology...

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Product or Service Quality
1.2 (54 reviews)
1.2 (240 reviews)
Reviewer's quote

Disgraceful service $90 spent 4 days notice for delivery, even went on live chat on delivery day to confirm all was good as Im in uk ordering for my young daughter who is studying in USA , was told all ok on schedule, to then be sent an email 3 hours later saying could not access to deliver no gate...

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...Order was never delivered and when i reached out to customer service they were so rude and didnt resolved my issue. The recipient never got my order and i still havent gotten a refund ill have to reach out to my credit card to figure this out. Definitely never ordering from them again..

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Customer service
1.3 (53 reviews)
1.3 (302 reviews)
Reviewer's quote

...I called customer service and they said "Sorry we dropped the ball " . no reason why this happened..

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...We will contact another company since the customer service with 1800Flowers is terrible..

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Advertised vs Delivered
1.1 (52 reviews)
1.2 (256 reviews)
Reviewer's quote

I needed my gift delivered by a certain time today October 24, 2019. UPS has changed my delivery date 5 times not sure when it’s going to get there. This is a sympathy gift and very important to be delivered today...

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The flowers delivered to my mom for her birthday this past christmas was not at all what was expected and did not even match at all what I paid for. ($80+)The basket used, looked recycled and old. There were hardly any flowers, which was highly disappointing and it didnt match the size that we had...

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1stop Florists and 1800Flowers Pros and Cons

Pros
  • That my mother did like the arrangement
  • Easy to order
  • Pretty pictures online
  • Website
  • Boquets and arrangements that were advertised
Cons
  • Never delivered and the occasion was ruined
  • Untimely delivery
  • Did not deliver on time as promised
  • Did not deliver the product
  • Extremely poor customer service
  • Customer service

1stop Florists and 1800Flowers Most Positive Reviews

Top rated reviews
5

I ordered a spa kit for a stressed out sister for her birthday so she could relax and enjoy her birthday that will soon...

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5

I ordered flowers for my sick mother in the hospital. I paid extra money for same day shipping. Not only were the...

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5

Very pleased and satisfied with the delivery

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5

1800FLOWERS.COM is a TOTAL RIP-OFF!! WHAT YOU ORDER IS NOT WHAT YOU GET!!
I live in Florida. I was enticed by a Paypal...

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1stop Florists and 1800Flowers Most Critical Reviews

Lowest rated reviews
1

Order d flowers 4 friend s 50th BD.The flowers depicted show d a beautiful bouquet of flowers priced $19.95" Best...

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1

1-800-Flowers has the worst product and service I have ever encountered. My 98 year old grandmother had a mini-stroke la...

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1

I placed an order for flowers to be delivered. The day of the scheduled delivery I received an email they could not...

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1

I ordered a box of chocolate strawberries and then got sucked into buying a second gift, pretzels, that would be...

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1stop Florists and 1800Flowers Latest Reviews

Recent published reviews
No votes

Just want this fruit basket delivered Never had so much trouble with anything I ever ordered on
line or thru this 1STOP F...

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1

I joined the Passport on 1800flowers for free shipping on my orders. The next order was late. So they gave me a 20.00...

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1

Flowers were ordered 3 days in advance and despite 4 follow up calls on the requested delivery date, they were never...

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2.2

I dont normally leave reviews. But after visiting my mom yesterday and seeing that basket again just reminded me that I...

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1stop Florists and 1800Flowers Products and Services

Most reviewed product and services
  • 1stop Florists Delivery Service (48 reviews)
  • 1stop Florists Arrangement (10 reviews)
  • 1stop Florists Same Day Delivery Service (9 reviews)
  • 1800flowers Delivery Service (237 reviews)
  • 1800flowers Flowers (160 reviews)
  • 1800flowers Arrangement (84 reviews)