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1stop Florists

Flowers / Florist
  • 0 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $1.2K CLAIMED LOSSES
  • $90 AVERAGE LOSS
1.6
Customer service
Turnaround Time
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • That my mother did like the arrangement 1
  • Easy to order 1

Customers don't like

  • Never delivered and the occasion was ruined5
  • Untimely delivery3
  • Unwilling to rectify the issue2
  • Lack of response from customer service2
  • Lack of communication2
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1800Flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 595 TOTAL REVIEWS
  • $32.3K CLAIMED LOSSES
  • $138 AVERAGE LOSS
1.5
Customer service
Turnaround Time
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Flowers 3
  • Website 2
  • Pretty pictures online 2
  • Variety of products 1
  • Phone agents were nice 1

Customers don't like

  • Did not deliver the product27
  • Extremely poor customer service13
  • Bad refund policy6
  • Quality of product4
  • Long wait for refund3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1483888

1Stop Florist is horrible compared to 1800 Flowers. At least 1800 Flowers actually delivers flower on holidays or the actual date requested by the customer.

1Stop Florist is pathetic and should discontinue doing business altogether. Worst part, they don’t even apologize for screwing up your order or try to make things right by the customer.