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PODS

Transportation and Logistics
  • 3 ISSUES RESOLVED
  • 152 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Staff
  • Idea of being able to pack myself 4
  • Having a container in driveway to pack ourselves 3
  • One customer service rep 2
  • Scott the driver 1
  • Moving service good 1

Customers don't like

  • Customer service12
  • Business practices4
  • Liers3
  • Scheduling issues2
  • Rude agents on phone2
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1800 Pack Rat

Transportation and Logistics
  • 0 ISSUES RESOLVED
  • 45 TOTAL REVIEWS
  • $12.6K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Staff
  • Truck driver was nice 3
  • Seem to understand customer service 1
  • Price 1
  • Pack rats in texas 1
  • Name 1

Customers don't like

  • Idiotic responses4
  • Sales obviously are not trained2
  • Refund policy2
  • Issues caused increased cost to customer2
  • Those in charge1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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