PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lazada Malaysia and 11Street as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lazada Malaysia
11Street

Lazada Malaysia and 11Street Overview

Total reviews
3096
0
Company responses
0
0
Issues resolved
40
0

Lazada Malaysia and 11Street Consumer Ratings

Rank
58 out of 471 in Auctions and Marketplaces category
4173 out of 4571 in E-commerce category
Customer service
48 in category
No votes
Delivery Service
54 in category
No votes
Product or Service Quality
43 in category
No votes

Lazada Malaysia and 11Street Rating Details

Customer service
1.6 (1016 reviews)
No votes
Reviewer's quote

...The lazada customer care also didn't reply or contact me even I sent multiple email regarding this issue. I also try to call but nobody answer. I had tried live chat but nobody reply me, just a useless AI autoreply..

Shanty

No items

Delivery Service
1.8 (1001 reviews)
No votes
Reviewer's quote

...Their "return" policy is a joke, their delivery a disaster, and their customer service consist of a chat-robot (female. that sound better) THERE IS NO TELEPHONE NUMBER. Impossible to get hold of them...

Sugey

No items

Product or Service Quality
2.1 (872 reviews)
No votes
Reviewer's quote

...Your customer service doesnt care at all and i asked for manager, but no one called me at all. I want my refund back ! 236743781049946 is my order no !..

Sharon

No items

Lazada Malaysia and 11Street Pros and Cons

Pros
  • Price
  • Affordable
  • Discounted price
No votes
Cons
  • Customer service
  • Poor service
  • Poor feedback to customer
No votes

Lazada Malaysia and 11Street Most Positive Reviews

Top rated reviews
5

hi lazada malaysia sy dh buat payment pada 25/6/15 hingga sekarang satu msg pun tak dapat daripada pihak lazada sy...

No votes

Lazada Malaysia and 11Street Most Critical Reviews

Lowest rated reviews
1

My order number is 306256426, which was ordered 2nd of September. They sent wrong product because on their page there...

No votes

Lazada Malaysia and 11Street Latest Reviews

Recent published reviews

My item is gone..so please return my money back

Read all 3096 reviews
No votes

Lazada Malaysia and 11Street Products and Services

Most reviewed product and services
  • Lazada Malaysia Shipping Service (1328 reviews)
  • Lazada Malaysia Customer Care (375 reviews)
  • Lazada Malaysia Delivery Service (126 reviews)