PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 1 800 Balloons and Party City as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

1 800 Balloons
Party City

1 800 Balloons and Party City Overview

Total reviews 9 721
Company responses 0 0
Issues resolved 0 8

1 800 Balloons and Party City Consumer Ratings

Rank
22 out of 126 in Party Supplies category
10 out of 126 in Party Supplies category
Customer service
15 in category
9 in category
Value for money
14 in category
8 in category
Exchange, Refund and Cancellation Policy
15 in category
4 in category
Advertised vs Delivered
11 in category
4 in category

1 800 Balloons and Party City Rating Details

Customer service
1 (5 reviews)
1.3 (315 reviews)
Reviewer's quote

I called to ask if there are any promotional codes, the RUDE customer service representative..

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...I believe this is the worst shopping/customer service experience I have ever encountered..

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Value for money
1 (5 reviews)
2.1 (206 reviews)
Reviewer's quote

I ordered what was named "Glittery Balloon Bouquet" - what my recipient received was anything BUT glittery! It wasn't even the colors that were portrayed in the photo. The latex balloons were deflated completely by the evening of the same day of delivery!! I called to complain about the appearance...

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I have contacted u several times I bought a Halloween yard stake and need my money back or a free return label. Im not paying shipping on something that isnt worth it. I will never buy from u again..

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Exchange, Refund and Cancellation Policy
1 (4 reviews)
1.6 (246 reviews)
Reviewer's quote

...I request a full refund on these cheap balloons. The pictures are yesterday delivery and this morning as they look. Laying on the floor!..

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...I had to reach out to them about my refund. but its done ..

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Advertised vs Delivered
1 (4 reviews)
1.8 (201 reviews)
Reviewer's quote

I ordered a large balloon order to be delivered at my husbands work I called to make sure it would be there by 1 pm they didn’t get it there till 2:30 he left for the day at the office so he didn’t get to see them I called to get a refund and they were super rude and said they can’t expect any...

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The party city in Hoover Alabama was very unprofessional I called multiple times for an order I placed to be delivered for my son's memorial but I only received someone talking to me like I was stupid and I don't appreciate it they should have some kind of training because they don't know how to...

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1 800 Balloons and Party City Pros and Cons

Pros
No votes
  • Products
  • Ease of location
  • Selection of costumes
Cons
  • Order had been marked delivered
  • Poor quality
  • No delivery
  • Poor customer service
  • Employee attitude
  • Poor service

1 800 Balloons and Party City Most Positive Reviews

Top rated reviews
No votes
5

My son and i purchased a costume from party city wich gave him a massive rash so had to go to his doctor ive contacted...

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No votes
5

Associate Robbie at Party City thought it was funny to act like he was deaf to me and my coworker when we were shopping...

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1 800 Balloons and Party City Most Critical Reviews

Lowest rated reviews
1

On 11/13/2018 I placed an order at 7:20 am E.S.T. with 1-800-balloons.com
The site states that “Same Day Delivery: Orders...

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1

I ordered from party city and we got a different order a order that was suppose to go to a woman in newjersey I call...

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1

I called to ask if there are any promotional codes, the RUDE customer service representative....which she should not...

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1

When I received my order and realized I was missing the face mask from the costume set I ordered, I contacted customer...

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1 800 Balloons and Party City Latest Reviews

Recent published reviews
No votes

My point have been taken I request you to give back.

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1

I want to know what is news about party city so you can email me

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1

I ordered "40" balloons for my daughters birthday. They came just short of 6pm . They were deflated. And not worth...

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1

If i managed the store it wouldn't take me more than half an hour to clean and front the whole *** store instead of...

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1 800 Balloons and Party City Products and Services

Most reviewed product and services
  • 1 800 Balloons Birthday Balloon (6 reviews)
  • Party City Customer Care (114 reviews)
  • Party City Manager (78 reviews)
  • Party City Shipping Service (59 reviews)