PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 011Now and ATT as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

011Now
ATT

011Now and ATT Overview

Total reviews 28 6096
Company responses 0 0
Issues resolved 1 30

011Now and ATT Consumer Ratings

Rank
203 out of 1460 in Telecommunications category
293 out of 1460 in Telecommunications category
Customer service
284 in category
264 in category
Billing Practices
250 in category
252 in category
Website
109 in category
236 in category
Price Affordability
113 in category
326 in category

011Now and ATT Rating Details

Customer service
1.2 (11 reviews)
1.3 (1740 reviews)
Reviewer's quote

...They purposely don't answer the customer service number & online complain message. It's a scam!!! Don't sign with this company..

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...Now through research I have come to understand this is common practice, and they have completely eliminated their customer service quality control department. I am so frustrated. This is the absolutely worst company I have every done business with!..

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Billing Practices
1.4 (10 reviews)
1.4 (1461 reviews)
Reviewer's quote

I used to like this service when I was calling all the time. Then I would call once every 6 months. They changed my balance from over $25 to $0. I thought maybe I made a mistake. But then I kept the balance record. The last time, I remember, I had $10 balance, but after not using the service for 6...

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...I plan on posting this on social media and on the ATT forum to display your unfair billing practices to the world. Shame on you ATT..

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Website
2.3 (9 reviews)
1.8 (1351 reviews)
Reviewer's quote

Had been with 011now for several years and had no problems until two weeks ago when calling the access number and got a msge to call my provider could not connect. No one responding from the company.

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...three months and I cant believe the poor service that they offer customer support technical assistance is horrific you cannot get no information on their website on the corporate website it takes you all back to the same number same damn problems they dont want to resolve issues! They installed or rented to us a modem router that connects our phone line our landline and Internet on a modem they changed all the wiring they did everything a couple years back basically what they installed is horrible the router oh my God the router modem two wire gateway piece modem 8268 AC, this product this router modem has the...

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Price Affordability
3 (8 reviews)
1.6 (1311 reviews)
Reviewer's quote

I had an account with 011Now and I must admit, their prices on Long Distance were very good, however, one day my whole account with money still in it, disappeared. I email the Company and after a week they credited me $20, but I had more than $20 to start with..

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Got high speed internet installed and its still is no better than what I had at double the price! Have communicated several times with reps and they have no answers for me. Its fine on our end Really! Constant buffering after not more than 15 min. on any site...

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011Now and ATT Pros and Cons

Pros
  • Price
  • Rip off
  • It worked while i was using it often
  • Installation technician
  • Price
  • Coverage area
Cons
  • Non existent customer support
  • No customer service
  • Being scammed
  • Poor customer service
  • Charges
  • Deceptive policies

011Now and ATT Most Positive Reviews

Top rated reviews
3.7

Had been with 011now for several years and had no problems until two weeks ago when calling the access number and got a...

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5

I have a Uverse & landline account with AT&T. The 1st month I was overcharged. I called customer service & s...

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3.2

I had an account with 011Now and I must admit, their prices on Long Distance were very good, however, one day my whole...

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5

My sister (Sharon Bracken) and I wanted to upgrade our flip top phones. We started looking and checking prices at...

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011Now and ATT Most Critical Reviews

Lowest rated reviews
1

I put $10 in the account. I place the calls and it rings. But nothing gets through. The tone of the rings is even really...

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1

This makes the fourth time ATT installers have had us wait around from 8AM to 5PM for an installer that never called and...

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1

I registered with 011now long distance service and paid $10 for the service. I am not able to use the service because...

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1

I lost my phone in June , So I cancelled my account, not anymore under contract, and since there was an activity on the...

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011Now and ATT Latest Reviews

Recent published reviews
No votes

Is this company out of business? Their website no longer works. Didn’t refund credit. What a bunch of robbers! If...

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1

The most egregious person who claimed to be a supervisor was Kevin - employee # KG557C with whom I spoke to on 11/25/20...

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No votes

I paid $10.00 for more minutes than I could use in a reasonable amount of time. My need faded, leaving a few dollars in...

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4

service restarted told I was overloaded for router i have

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011Now and ATT Products and Services

Most reviewed product and services
  • 011now Digital Phone Service (4 reviews)
  • Att Phone Service (757 reviews)
  • Att Internet Service (661 reviews)
  • Att Phone Plan (296 reviews)