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Contact ZURU Toys Customer Service

ZURU Toys Phone Numbers and Emails

General Info:

  • +8 523 746 9003
Send Message

ZURU Toys Emails:

General Info
dataprivacy@zurutoys.co
Privacy Inquiries
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ZURU Toys Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • ZURU Toys Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    77% phone 23% email
  • The best phone number to call ZURU Toys is 85237469003.

  • The longest wait times are on Tuesday and Thursday, while the shortest are on Sunday.

  • People call ZURU Toys mainly because of product/ service, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

ZURU Toys Website:

ZURU Toys Help Center:

Corporate Office Address:

ZURU, Inc.
Unit 1201-04, 12th Fl., Energy Plaza, 92 Granville Rd.
Tsim Sha Tsui East, Kowloon
Hong Kong

Other Info (opening hours):

Mailing Address:

ZURU, Inc.

Room 1202, Energy Plaza, 92 Granville Rd.

Tsim Sha Tsui East, Kowloon, Hong Kong, China

More contact details

ZURU Toys Rating Based on 8 Reviews

Rating details

1.7
more details
Discounts and Special Offers
Value for money
Billing Practices
Product or Service Quality

Rating stats

Rating trend

Summary of ZURU Toys Customer Service Calls

49 TOTAL
CALLS
00:00 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ZURU Toys?

Product/ Service Question:

  • “Defective product”
  • “The battery stopped charging an won’t work an I only had it since yesterday afternoon!”
  • “Can’t unscrew the dinosaur to put a battery in”

Request for Information Question:

  • “Looking for some wiring information to repair a robot dragon zuru dg 20200831. I have battery box, speaker and motor connected would like to make sure no other wires are missing, thanks Ralph”
  • “Questions on a toy ??”
  • “Concern”

Shipping and Delivery Question:

  • “Missing parts”

Return/ Replace Question:

  • “Need a money return”

Account Question:

  • “Ask if code to mot get duplicates of pets alive pooping dog”

Other Question:

  • “Ballon are bad”
  • “Missing pieces”
  • “Malfunctioning new toy”

Compare ZURU Toys Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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