Contact ZURU Toys Customer Service
How to Reach a Person at ZURU Toys
Verified Contact Information
General Info:
-
+8 523 746 9003
ZURU Toys Emails:
General Info
dataprivacy@zurutoys.co
Privacy Inquiries
ZURU Toys Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular ZURU Toys Phone Number
+8 523 746 9003
Most Popular ZURU Toys Email Address
info@zuru.com
Issue Resolution Rate
Low (9% reported full resolution)
Contact Method Distribution
76% phone, 24% email
Common Reasons for Contact
Product/ service, request for information, shipping and delivery
Call Volume by Day
View full overview ›
ZURU Toys Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular ZURU Toys Phone Number | +8 523 746 9003 |
| Most Popular ZURU Toys Email Address | info@zuru.com |
| Issue Resolution Rate | Low (9% reported full resolution) |
| Contact Method Distribution | 76% phone, 24% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
Call Volume by Day
Contact Information
ZURU Toys Website:
ZURU Toys Help Center:
Corporate Office Address:
ZURU, Inc.
Unit 1201-04, 12th Fl., Energy Plaza, 92 Granville Rd.
Kowloon
Hong Kong
Other Info (opening hours):
Mailing Address:
ZURU, Inc.
Room 1202, Energy Plaza, 92 Granville Rd.
Tsim Sha Tsui East, Kowloon, Hong Kong, China
Summary of ZURU Toys Customer Service Calls
103
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
9%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ZURU Toys?
Product/ Service Question:
- “My daughter ate the product”
- “Item broke”
- “Product put together”
Shipping and Delivery Question:
- “Missing parts.”
- “Not received order”
- “Missing parts”
Request for Information Question:
- “Looking for some wiring information to repair a robot dragon zuru dg 20200831. I have battery box, speaker and motor connected would like to make sure no other wires are missing, thanks Ralph”
- “Questions on a toy ??”
- “Concern”
Return/ Replace Question:
- “Part replacement”
- “Need a money return”
Account Question:
- “Wana buy wholesale zuru mini brands..I have business account”
- “Ask if code to mot get duplicates of pets alive pooping dog”
Other Question:
- “Dirty”
- “Black marks on toys”
- “Danger”
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ZURU Toys