Contact Zurich North America Customer Service

Zurich North America email format typically follows the pattern of first.last@zurichna.com. So, for general inquiries please use info.source@zurichna.com.
If you are an editor or reporter and would like more information on Zurich’s business in North America or a particular announcement, please email the Zurich North America customer service at:
media@zurichna.com. For agency premium billing or loss sensitive invoice inquiries, contact them at:billing.and.collection@zurichna.com. For direct bill and program billing inquiries, contact us at: direct.bill@zurichna.com.

The core of our operational management and creative brainstorming is Zurich North America headquarters, located at 1299 Zurich Way Schaumburg, IL 60196 US. The company has employees across 6 continents, including North America, Europe and Asia. This Zurich North America address is for typical mail as well as for stakeholders and visitors with appointments to talk about commercial partnerships or other professional questions.

Zurich’s award-winning Customer Care Center is staffed by a team of specialists trained to set up your claim. This facility is the central intake point for all new claims reported to Zurich North America office and handles more than 750,000 transactions annually. Available 365 days a year, 24 hours a day, 7 days a week; After-hours emergency response service for catastrophic losses; Online reporting options accessible from any smartphone, tablet or computer.