Contact ZOX Customer Service
ZOX Phone Numbers and Emails
Customer Service Number:
-
(424) 644-3826
ZOX Emails:
ZOX Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
ZOX Customer Service is rated at 3.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call ZOX is 4246443826.
The longest wait times are on Wednesday, while the shortest are on Sunday.
Be prepared for the call as ZOX may ask you for the following information to identify you as a customer: order id or tracking no, email or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
ZOX Customer Service is rated at 3.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call ZOX is 4246443826.
The longest wait times are on Wednesday, while the shortest are on Sunday.
Be prepared for the call as ZOX may ask you for the following information to identify you as a customer: order id or tracking no, email or first and last name.
People call ZOX mainly because of request for information, return/ replace, shipping and delivery.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact ZOX is bros@zox.la. 100% of customers use this email address to address their issues and concerns.
Contact Information
ZOX Website:
ZOX Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
5304 Derry Ave Ste G,
Agoura Hills, California, 91301
How Good is ZOX's Customer Service?
Summary of ZOX Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ZOX?
Shipping and Delivery Question:
- “Trying to find my package”
- “Didn't receive bracelet.”
- “Lost shipment”
Request for Information Question:
- “Requesting customer assistance”
- “Help with an order”
- “Update address”
Return/ Replace Question:
- “Change shipping address and name”
- “Return”
- “I haven't received an Email back regarding my order I sent back for an exchange”
Product/ Service Question:
- “My bracelets do not work i have ordered 2 now”
- “Defective adapter for Versa 3 watch band”
- “Missing product”
Payments and Charges Question:
- “Billing”
- “Fraudulent use of purchased item/confirmation of last 4 digits of card usedcard”
Account Question:
- “Trying to change bank account”
- “You took 30.44 out of my account today. I didn't order but one band and already paid for it”
Refund Question:
- “Refund”
Cards Question:
- “Can't get my card to go through, I'm handicapped and”
Activation/ Cancellation Question:
- “To cancel an order”
Staff Question:
- “Need costumer service help with size for exchange”
Other Question:
- “My bracelet doesn’t scan”
- “Waiting for my order”
- “Ordered wrong band”
Compare ZOX Customer Service To
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