Contact Zooplus Customer Service
Zooplus Phone Numbers and Emails
Customer Service:
-
+44 186 595 1303International
-
+44 186 595 1301
Investors/ Franchising:
-
+49 899 500 6100
Zooplus Emails:
Zooplus Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by email.
The best email to contact Zooplus is service@zooplus.com. 100% of customers use this email address to address their issues and concerns.
The best phone number to call Zooplus is 441865951303. 90% of consumers used this number to address their issues and concerns.
The average hold time is from 3 to 5 minutes. The longest wait times are on Friday, while the shortest are on Saturday.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by email.
The best email to contact Zooplus is service@zooplus.com. 100% of customers use this email address to address their issues and concerns.
The best phone number to call Zooplus is 441865951303. 90% of consumers used this number to address their issues and concerns.
The average hold time is from 3 to 5 minutes. The longest wait times are on Friday, while the shortest are on Saturday.
Be prepared for the call as Zooplus may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or customer id or account no.
People call Zooplus mainly because of product/ service, refund, shipping and delivery.
30% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Zooplus Website:
Zooplus Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Support Hours:
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
Other Location:
Returns center:
Marktal 3
99880 Hoerselgau
Germany
Oxford
North Bailey House, New Inn Hall Street
Oxford, OX1 2EA, UK, GB
Krakow
ul. Lubelska 29
Kraków, 30-003, PL
Vienna
Taborstr. 1-3, Vienna
Austria 1020, AT
Strasbourg
2 rue du Vieux Marché aux Vins
Strasbourg, 67000, FR
Madrid
Calle de Génova, 17, Madrid
Autonome Gemeinschaft Madrid 28004, ES
Fax:
How Good is Zooplus's Customer Service?
Summary of Zooplus Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Zooplus?
Shipping and Delivery Question:
- “Wrong delivery”
- “My delivery”
- “Box arrived very damaged”
Product/ Service Question:
- “Cat litter bags broken on arrival”
- “Ordering dog food”
Return/ Replace Question:
- “Change order”
- “Return”
Refund Question:
- “Refund”
Account Question:
- My zooplus account has been hacked
Payments and Charges Question:
- “Addebito errato”
Other Question:
- “Order not processed”
- “It's already one week and I haven't still my order in Geneva”
- “Will I get free gifts with my order”
Compare Zooplus Customer Service To
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