Theodore, Alabama
0 comments
Featured 100% full Not resolved

I ordered a couple of items from Zoomer Gear, LLC on their website on 03/02/2014 and paid with a bank debit/credit card at that time.I later received both an invoice and a receipt for my payment.

A check of my bank statement revealed that payment was sent to Zoomer Gear on 03/03. I figured that I would need to allow 2-3 weeks for delivery, so I waited. 3 weeks went by without any communication from the company or the delivery of my order. I made the first call to the contact number supplied on their website on 03/23 to check on the status of my order, I got their voicemail and left a message.

When my call was not returned, I again called and left another message on 03/27, and then again on 03/28. Since neither of these calls were returned (big surprise) I sent an email to the company as listed under their contact information listing the invoice as well as order numbers asking for a status on my order. As of this morning there has been no response of any kind from this company, so I shot them another email, again referencing the invoice as well as order number and explaining that as I have made numerous attempts to contact them and have received no response, I plan to contact and register a complaint with the FTC. I really don't expect any results from this email, so I will be registering that complaint as promised.

I have since gone onto the BBB site and found one complaint referring a failure of Zoomer Gear to honor their return policy, and the BBB closed the "case", of course without any resolution because attempts to contact the company by BBB were also unsuccessful - the company just simply doesn't respond to communication of any kind.

This is what I found on the BBB website: According to information in BBB files, it appears that this business is no longer in business.

Mail sent to the business on 07/15/2013 was returned by the U.S.Postal Service as Attempted - Not Known.

Review about: Order Delivery.

Review #481934 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / $68
Preferred solution Not specified

Had an Experience with Zoomer Gear llc?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Ammardan Kennels - My dog is healthy and intelligent!! Ammardan Kennels "Hey, I have my baby boy Odin from mom's dauchounds almost a year now. I can say, he is highly intelligent, healthy and one of the most well behaved dogs..." Read more PersianRose Cattery Persianrose Cattery "My experience is she sold us a sickly kitten. Took him to vet in less than 24 hours. First words out of vet's mouth was "Do you have a health..." Read more Petsmart - Two hamsters got sick passed away... Petsmart "I alway love shop at petsmart for 5 years since we got first hamster back in Jan I want to get another hammy so I decide to get dove banded..." Read more Bettys Tea Cup Yorkies - Bellapup Calvin And Autumn Cheung Sales Of Sick Puppies Review Bettys Tea Cup Yorkies "Do not send these people money. Unless you go there in person and pick up a dog from Autumn Elizabeth Cheung (her fake first name) and her husband Calvin Cheung..." Read more Naca - LIARS Naca "Your staff does not know about how the NACA program works nor do you have respect for the time that we attend your appointments every month, to say the same..." Read more Jiyu ACP ACM Manufacturer Jiyu Acp "Jiyu ACP company is top 10 quality brand in domestic building materials industry. Focus on supplying a large range of Aluminum Composite Panels and Materials. Service is very good, the..." Read more Churchs Chicken - Horrible Service that could have resulted in an altercation. Churchs Chicken " I went to the drive through at Churches Chicken on Friday, June 23, 2017, at approximately 8:40pm. I ordered several items for our family dinner and I then drove..." Read more Lumber Liquidators - Morning Star Strand Bamboo splitting and cupping Lumber Liquidators "Purchased Morning Star solid wood Bamboo flooring for a house in Lake Arrowhead, Ca. It was installed in January 2016. Livingroom, two bedrooms, halls and family room. Now, in June,..." Read more