Skip to content
Write review For Business
  • Login

Contact ZoneAlarm Customer Service

ZoneAlarm Phone Numbers and Emails

Toll-Free Number:

  • (877) 966-5221
Call customer service
Send Message

Customer Service:

  • (650) 628-2212
    International

ZoneAlarm Emails:

Customer Service
Legal
Privacy Inquiries
press@us.checkpoint.com
Press Inquiries
Is this your business?

How to Contact ZoneAlarm Customer Service?

Most Popular Number:

(877) 966-5221
Total calls: 19 Last call: Apr 7, 2025
author avatar
PissedConsumer Reporter

If you prefer communication by phone, ZoneAlarm provides the following customer service number: 877-966-5221. This line is available within the Continental United States. If you are outside the United States, contact the company by using the following international line: +01 650-628-2212. Both ZoneAlarm contacts are designed to receive answers to your general questions, request a refund, solve customer support, etc. Before you call, prepare all your questions. It will help the company’s manager to provide you with quick and meaningful answers.

If you have issues not concerning the ZoneAlarm customer service support, send a letter to marketingza@zonealarm.com. Do you have questions, concerns, or updates related to the privacy policy? Send a letter to privacy_inquiries@checkpoint.com. If you prefer a written way of communication, you can also send a message on one of the social media. Just click on the Facebook, Telegram, Twitter, or LinkedIn icon at the bottom of the official company website to go to the social media page.

Main communication with ZoneAlarm via the official company website takes place on the “Contact Us” page. To go to it, click on “Contact Us” at the bottom menu. If you have non-support issues, follow the “marketingza@zonealarm.com” hyperlink. Are you interested in partnering? Follow the “visit our partners area” hyperlink and fill out a contact form. Regarding business-related inquiries, apply to the company by filling out the contact form after going to “contact us here”. Regarding any questions, concerns, suggestions, billing information, or refunds, follow “Support” at the bottom menu, and click on the “SUBMIT REQUEST” button.

ZoneAlarm Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    66% phone 34% email
  • The best phone number to call ZoneAlarm is 8779665221. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Friday. The average call time is 1 minute.

  • People call ZoneAlarm mainly because of request for information, activation/ cancellation and product/ service.

View full overview ›
PissedConsumer Club

Contact Information

ZoneAlarm Website:

ZoneAlarm Help Center:

Corporate Office Address:

Zone Labs, L.L.C.
959 Skyway Road, Suite 300
San Carlos, California 94070
United States

Other Info (opening hours):

Other Location:

Germany:

Zeppelinstraße 1,

85399

Hallbergmoos,

Germany.

Hours:

Monday - Saturday: 6:00am - 10:00pm

More contact details

ZoneAlarm Rating Based on 5 Reviews

Rating details

2.7
more details
Website
Billing Practices
Privacy and Data Security
Value for money

Rating stats

Rating trend

Summary of ZoneAlarm Customer Service Calls

20 TOTAL
CALLS
00:57 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ZoneAlarm?

Request for Information Question:

  • “My zonealarm is at risk and I have been trying to upgrade A d I need to talk this through with a real person!”
  • “To check on my bill”
  • “I keep getting an error message- Antivirus/Anti-spyware update:Error - how can I fix it”

Product/ Service Question:

  • “Received an email about products which I did not order”
  • “Purchased yesterday ZoneAlarm Extreme next Gen not able to use on my other pcs”

Activation/ Cancellation Question:

  • “Activation”
  • “Cancel membership”

Staff Question:

  • “Outage of service..”

Account Question:

  • “Long time since using my zona alarm account”

Other Question:

  • “Not loading”
  • “My zone alarm is not protecting my cell phone it’s orange”
  • “Problems with computer”

Compare ZoneAlarm Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Avira
stars-rating-fill
1.6 out of 5
Write a review
Do you have something to say about ZoneAlarm? What happened? What can we help you with?
Submit review Don't show this popup