ZocDoc Phone Numbers and Emails

Toll-Free Number:

  • (855) 962-3621
Send Message

ZocDoc Emails:

Customer Service
Privacy Inquiries, Privacy Inquiries, Privacy Inquiries
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Contact Information

ZocDoc Website:

ZocDoc Help Center:

Corporate Office Address:

Zocdoc, Inc.
568 Broadway, 9th Floor
New York, New York 10012
United States

Other Info (opening hours):

Phoenix Office


6991 E Camelback Rd

Scottsdale, AZ 85251

Pune Office

5th Floor, Onyx Tower

Koregaon Park, Pune 411001

Maharashtra, India


+1(800) 701-9607

ZocDoc Rating Based on 8 Reviews

Rating details

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Price Affordability
Product or Service Quality
Additional Fees

Rating stats

Rating trend

Summary of ZocDoc Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ZocDoc?

Request for Information Question:

  • “Questions concerning payment”
  • “Cannot remember my username”
  • “I need help trying to find someone to give me a check up because there has been mold in my bedroom for over 2 years and they just opened up the wall”

Account Question:

  • “Login difficulties”
  • “Locked account”
  • “Account blocked”

Product/ Service Question:

  • “Medication and insurance question”
  • “In network doctors”

Payments and Charges Question:

  • “Fraud”
  • “Billing”
  • “Monthly payment”

Cards Question:

  • “I have a problem with getting Medicaid card the state name is wrong my card is Georgia some how when took pictures it said New York please help me to get appointment with psychiatrist thank you”

Website/ Application Question:

  • “Help with website”

Staff Question:

  • “Discontinue service”

Activation/ Cancellation Question:

  • “Cancelation by patient or provider”

Other Question:

  • “Commercial”
  • “To speak to an agent”
  • “Phone is locked error”

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