Contact ZocDoc Customer Service
ZocDoc Phone Numbers and Emails
Toll-Free Number:
-
(855) 962-3621
ZocDoc Emails:
Customer Service
Legal
Privacy Inquiries, Privacy Inquiries, Privacy Inquiries
Contact Information
ZocDoc Website:
ZocDoc Help Center:
Corporate Office Address:
Zocdoc, Inc.
568 Broadway, 9th Floor
New York,
New York
10012
United States
Other Info (opening hours):
Phoenix Office
B-260
6991 E Camelback Rd
Scottsdale, AZ 85251
Pune Office
5th Floor, Onyx Tower
Koregaon Park, Pune 411001
Maharashtra, India
Fax:
+1(800) 701-9607
Summary of ZocDoc Customer Service Calls
88
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ZocDoc?
Request for Information Question:
- “Questions concerning payment”
- “Cannot remember my username”
- “I need help trying to find someone to give me a check up because there has been mold in my bedroom for over 2 years and they just opened up the wall”
Account Question:
- “Login difficulties”
- “Locked account”
- “Account blocked”
Product/ Service Question:
- “Medication and insurance question”
- “In network doctors”
Payments and Charges Question:
- “Fraud”
- “Billing”
- “Monthly payment”
Cards Question:
- “I have a problem with getting Medicaid card the state name is wrong my card is Georgia some how when took pictures it said New York please help me to get appointment with psychiatrist thank you”
Website/ Application Question:
- “Help with website”
Staff Question:
- “Discontinue service”
Activation/ Cancellation Question:
- “Cancelation by patient or provider”
Other Question:
- “Commercial”
- “To speak to an agent”
- “Phone is locked error”
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