ZocDoc Phone Numbers and Emails

Customer Service:

  • (855) 962-3621

ZocDoc Emails:

Customer Service
Legal
Privacy Inquiries, Privacy Inquiries, Privacy Inquiries

ZocDoc Contact Information

ZocDoc Website:

ZocDoc Online Chat:

Corporate Office Address:

Zocdoc, Inc.
568 Broadway, 9th Floor
New York, New York 10012
United States

Other Info (opening hours):

Phoenix Office

B-260

6991 E Camelback Rd

Scottsdale, AZ 85251


Pune Office

5th Floor, Onyx Tower

Koregaon Park, Pune 411001

Maharashtra, India

Fax:

+1(800) 701-9607
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ZocDoc Rating Based on 2 Reviews

Rating details

1.6
more details
Product or Service Quality
Additional Fees
Price Affordability
Value for money

Rating stats

Rating trend

Summary of ZocDoc Customer Service Calls

45 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ZocDoc Customer Service?

Request for Information Question:

  • “I am a provider and I need to talk to someone ASAP”
  • “To see if my vaccine is confirmed”
  • “I was told to call while standing in line at United Center. I have a confirmation email but appt cancelled due to no code listed in email”

Account Question:

  • “Account blocked”
  • “To sign up for an account”
  • “Account lock”

Payments and Charges Question:

  • “Billing”
  • “Monthly payment”

Staff Question:

  • “Discontinue service”

Activation/ Cancellation Question:

  • “Cancelation by patient or provider”

Other Question:

  • “Dentist”
  • “To speak to an agent”
  • “Dr never called or sent a link.”

About

ZocDoc Pros and Cons

Cons: Charging money for no reason

ZocDoc reviews and complaints

ZocDoc is ranked 398 out of 2225 in Hospitals, Clinics and Medical Centers category

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