Contact ZocDoc Customer Service
ZocDoc Phone Numbers and Emails
Customer Service:
- (855) 962-3621
ZocDoc Emails:
Customer Service
Legal
Privacy Inquiries, Privacy Inquiries, Privacy Inquiries
ZocDoc Contact Information
ZocDoc Website:
ZocDoc Online Chat:
Corporate Office Address:
Zocdoc, Inc.
568 Broadway, 9th Floor
New York,
New York
10012
United States
Other Info (opening hours):
Phoenix Office
B-260
6991 E Camelback Rd
Scottsdale, AZ 85251
Pune Office
5th Floor, Onyx Tower
Koregaon Park, Pune 411001
Maharashtra, India
Fax:
+1(800) 701-9607
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Summary of ZocDoc Customer Service Calls
45
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ZocDoc Customer Service?
Request for Information Question:
- “I am a provider and I need to talk to someone ASAP”
- “To see if my vaccine is confirmed”
- “I was told to call while standing in line at United Center. I have a confirmation email but appt cancelled due to no code listed in email”
Account Question:
- “Account blocked”
- “To sign up for an account”
- “Account lock”
Payments and Charges Question:
- “Billing”
- “Monthly payment”
Staff Question:
- “Discontinue service”
Activation/ Cancellation Question:
- “Cancelation by patient or provider”
Other Question:
- “Dentist”
- “To speak to an agent”
- “Dr never called or sent a link.”
About
ZocDoc Pros and Cons
Cons: Charging money for no reason
ZocDoc is ranked 398 out of 2225 in Hospitals, Clinics and Medical Centers category
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