Contact ZocDoc Customer Service

The ZocDoc email for general inquiries and questions is service@zocdoc.com. You can use this email to learn about the company's services, prices, and benefits. You can also contact the customer care team for assistance with booking an appointment or whenever you need to cancel it or reschedule for a different time. The same email can be used to report website accessibility issues or request help with login problems, password recovery, or updating your account details. The ZocDoc contact email for Privacy Policy concerns is consumer-privacy@zocdoc.com. You can also send Data Protection requests to privacy@zocdoc.com. The Data Protection Officer is available at privacy-notice@zocdoc.com as well.

The ZocDoc headquarters mailing address is Zocdoc, Inc., 568 Broadway, 9th Floor, New York, New York 10012, United States. This address is appropriate for information requests and official correspondence. You can also mail your service improvement suggestions, complaints, and general feedback to this office for the ZocDoc customer service team to consider. Privacy Policy and Data Protection-related inquiries can be sent to this office as well.
To reach the company's Phoenix branch, use the following ZocDoc address: Phoenix Office, B-260, 6991 E Camelback Rd, Scottsdale, AZ 85251. You can also contact the company's representatives at the Pune Office, 5th Floor, Onyx Tower, Koregaon Park, Pune 411001, Maharashtra, India.

The ZocDoc business hours are Monday to Friday between 8 a.m. and 8 p.m. ET. On weekends and holidays, you can contact the customer service team from 9 a.m. to 6 p.m. ET. You can call the ZocDoc support helpline within these hours to discuss your inquiry or request assistance with finding a specialist or scheduling an appointment. You can also reach the customer care agents via live chat within business hours. Alternatively, you can email your feedback, complaints, and compliments to the ZocDoc Help Center whenever it's convenient for you, and the company's representatives will respond as soon as they study your case.

You can visit the ZocDoc website whenever you need to get in touch with the customer service team. Scroll to the bottom of the homepage to find the ZocDoc section on the left, and select the Contact Us option. Click the "Chat with an Expert" button in the bottom right corner of the screen and provide your contact info. Type your question to start the conversation with the live agent. Note that ZocDoc chat operators are available Monday through Friday between 8 a.m. and 8 p.m. and from 9 a.m. to 6 p.m. ET on weekends and holidays. You can also click the email link to send a direct message.