We had Zerorez come out last year with no problems and the carpet was totally dry in 4 hours, Great experience!
We had Zerorez again come out this year and clean our carpet. Rob came on Wed 5/25/2016 and cleaned the carpet. The carpet rolled in several places, took 18 hrs to dry, had several dark spots after the cleaning and totally smelled of wet water. He had water coming out everywhere under the truck while cleaning. We complained and sent photos of our carpet to where it was rolling to Zerorez. They called and rescheduled another tech to redo the carpet.
More Review Details
|Value for money|
|Exchange, Refund and Cancellation Policy|
|Advertised vs Delivered|
|Discounts and Special Offers|
|Product or Service Quality|
|Diversity of Products or Services|
What I liked
What I disliked
- Lack of quality service
You May Also Like
- "1st off I only hired them because I was told, "One person will clean the kitchen. One person will vacume, One person will clean the bathrooms and one person will..."
- "My home is 2700 square feet. When I got my phone estimate I was told the cost was $170/hour and it would probably take 2-2 1/2 hours. STEEP..."
- "We rented a house in Long Beach that used this Merry Maids location to clean the house in between renters. There were 10-12 bags of rotting trash from a previous..."
- "This Guy Ron Ehler is a crook. Stole $4000 from me and moved out of his business location to avoid getting my demand letter. He cashed my check at a..."
- "Tivoli Village Las Vegas David Barton Steam Room Men's Locker room. Tivoli Village Rotunda 2nd Floor David Barton Gym. What happens in Steam room stays in Steam Room. I'm sure..."
- "WOMEN Employees IN THE Men's LOCKER ROOM, see PICS. They have female employees who clean locker room, mainly one older women, and supervisor who is younger, shock when you..."
- " HP PC's - Urgent - DO NOT BUY - Rubbish After Sales. So the story is, HP agree to pick up my PC for repair when the PC has..."
- "Purchased new headlights, and they came with two o ring seals that were ripped. So I asked if I could return for a refund, and they said, "Sure, you pay..."
- "Hello there this is been the worst experience of my life well not quite but it has been a terrible one. I ordered a dress from tbdress and it was..."