We had Zerorez come out last year with no problems and the carpet was totally dry in 4 hours, Great experience!
We had Zerorez again come out this year and clean our carpet. Rob came on Wed 5/25/2016 and cleaned the carpet. The carpet rolled in several places, took 18 hrs to dry, had several dark spots after the cleaning and totally smelled of wet water. He had water coming out everywhere under the truck while cleaning. We complained and sent photos of our carpet to where it was rolling to Zerorez. They called and rescheduled another tech to redo the carpet.
More Review Details
|Advertised vs Delivered|
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
|Value for money|
|Diversity of Products or Services|
|Discounts and Special Offers|
What I liked
What I disliked
- Lack of quality service
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