I ordered glasses and did not get them so when I called they said they did not find my account but they took the money out of my bank .I have a bank statement with the withdraw on it ' so I called and was told I was not a costurmer.and they cant help me .so tell me what can I do I don't even know where to sent copy of my bank statement if I can get someone to help me find out what I should do then mybe I can get my glasses or my money . iam on a fixed income and I cant afford to be ripped off so will someone please help all I want is my glasses
Product or Service Mentioned: Zenni Optical Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $38.
Preferred solution: Deliver product or service ordered.
I didn't like: Order not delivered as promised, I dont care foe it at all.