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Contact Zenith Insurance Customer Service

How to Reach a Person at Zenith Insurance

Verified Contact Information
  • +44 344 326 7573
    For Car

Customer Service:

  • +44 344 257 8212
    For Van
Send Message

Complaints/ Feedback:

complaints@markerstudy.com

Customer Service:

contact@zenith-insure.com

Legal:

dataprotection@markerstudy.com

Media:

facebookhelp@zenith-insurance.com

Technical Support:

webmaster@zenith-insure.com

Zenith Insurance Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Zenith Insurance Phone Number
+44 344 326 7573
Most Popular Zenith Insurance Email Address
contact@zenith-insure.com
Issue Resolution Rate
Medium (40% reported full resolution)
Zenith Insurance Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
86% phone, 14% email
View full overview

How to Contact Zenith Insurance?

How to Contact Zenith Insurance?

Zenith Insurance provides van and car insurance to clients. Their customer service team is available at the helpline, +44-344-326-7573, to assist individuals with general queries and concerns. The company has published multiple helplines to contact the support team for complaints about their services or policies. Zenith Insurance's contact number for discussing a complaint related to car insurance is 0344-326-7573. People with concerns regarding van insurance can call Zenith Insurance customer service at 0344-257-8212 between office hours.
The company has multiple customer service teams available on different helplines for assistance. To find the contact information for the agent relevant to your concern, enter the complete details of the query to access the correct helpline. An alternative to using the Zenith Insurance telephone number to check details or change customer policies is to use My Account for a faster and more convenient process. Customers can also chat with the company agent regarding accepting/declining their renewal, making policy changes, or updating the customer care team about a claim. For efficient response, contact the company during Zenith Insurance's opening hours.

Zenith Insurance Company has published multiple email addresses to contact for different queries and concerns. To talk to their customer service agent, individuals can write to contact@zenith-insure.com to discuss general issues. For technical support, webmaster@zenith-insure.com is the email address. People who want to discuss a legal concern with the company agent can use the Zenith Insurance email address dataprotection@markerstudy.com for assistance. The email address to contact the media agent for related inquiries is also the same. Like the Zenith Insurance phone number, the company has also specified a contact email for sharing complaints with the customer care team. The email is complaints@markerstudy.com, and it is available to provide efficient assistance during Zenith Car Insurance opening times. While contacting via email, customers need to provide details, including their name, phone number, address, policy or quote number, and details regarding why they are unhappy. That would help the Zenith Insurance customer service provide efficient assistance.

Customers requiring assistance with account management, changing addresses, cars, covers, contacts, and drivers can visit the Zenith Insurance headquarters at Prospect House Thanet Way, Whitstable, Kent CT5 3FD, United Kingdom, for help from the business agent. Visiting the Zenith Insurance address is also recommended for assistance with changing payment and policy details and viewing policy documents. If meeting customer care in person is inconvenient, individuals can also send a letter to 45 Westerham Road, Sevenoaks, Kent TN13 2QB, for safe communication. This means of contact is feasible for matters requiring you to share personal information. Customers can also use the Zenith Insurance email or relevant helpline to contact the business representative for general queries.

Zenith Insurance customer service is available to address individual queries and concerns seven days a week, but the operational hours vary slightly for different days. From Monday to Saturday, the support team is available for web chat between 8:00 AM and 6:00 PM. Zenith Insurance's opening hours for Sunday are between 10:00 AM and 4:00 PM. The customer care team is also available to address queries via call seven days a week. From Monday to Friday, individuals can dial the Zenith Insurance number between 8:00 AM and 8:00 PM. On Saturdays, the business representatives are available between 8:00 AM and 6:00 PM, while the operational hours for Sunday are between 10:00 AM and 4:00 PM.

PissedConsumer Club

Contact Information

Zenith Insurance Website:

Zenith Insurance Help Center:

Corporate Office Address:

Zenith Insurance
Prospect House Thanet Way
Whitstable, Kent CT5 3FD
United Kingdom

Other Info (opening hours):

Mailing Address:

45 Westerham Road

Sevenoaks, Kent TN13 2QB


More contact details

Summary of Zenith Insurance Customer Service Calls

91 TOTAL
CALLS
00:00 AVG CALL
DURATION
40% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Zenith Insurance?

Activation/ Cancellation Question:

  • “Cancel insurance”
  • “I haven't my renewal y”
  • “Dont want to renew”

Product/ Service Question:

  • “Policy enquiries”
  • “Insurance”
  • “Car insurance”

Payments and Charges Question:

  • “I want to make a payment”
  • “No claims discount”
  • “Change date on payment”

Request for Information Question:

  • “Can’t get through and have to update policy”
  • “How much is it to put an additional driver on”
  • “To find out whether I’ve got European cover”

Return/ Replace Question:

  • “Change or maybe cancel insurance”
  • “Change of car”

Refund Question:

  • “My refund”
  • “Make sure they have put that money back into my bank”

Account Question:

  • “They have taken £385 out of my account today without my permission”
  • “I was sent a warning letter for outstanding balance. The number on the letter does not work”

Other Question:

  • “Can't get though”
  • “Get no claims certificate”
  • “Quote for temporary added driver”

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