Zenith Insurance Phone Numbers and Emails

Customer Service:

  • +44 344 326 7573
    For Car
  • +44 344 257 8212
    For Van
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Zenith Insurance Emails:

Complaints/ Feedback
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Zenith Insurance Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call Zenith Insurance is 443443267573. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday.

  • Be prepared for the call as Zenith Insurance may ask you for the following information to identify you as a customer: customer id, address or first and last name.

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How to Contact Zenith Insurance?

How to Contact Zenith Insurance?

Zenith Insurance provides van and car insurance to clients. Their customer service team is available at the helpline, +44-344-326-7573, to assist individuals with general queries and concerns. The company has published multiple helplines to contact the support team for complaints about their services or policies. Zenith Insurance's contact number for discussing a complaint related to car insurance is 0344-326-7573. People with concerns regarding van insurance can call Zenith Insurance customer service at 0344-257-8212 between office hours.
The company has multiple customer service teams available on different helplines for assistance. To find the contact information for the agent relevant to your concern, enter the complete details of the query to access the correct helpline. An alternative to using the Zenith Insurance telephone number to check details or change customer policies is to use My Account for a faster and more convenient process. Customers can also chat with the company agent regarding accepting/declining their renewal, making policy changes, or updating the customer care team about a claim. For efficient response, contact the company during Zenith Insurance's opening hours.

Zenith Insurance Company has published multiple email addresses to contact for different queries and concerns. To talk to their customer service agent, individuals can write to contact@zenith-insure.com to discuss general issues. For technical support, webmaster@zenith-insure.com is the email address. People who want to discuss a legal concern with the company agent can use the Zenith Insurance email address dataprotection@markerstudy.com for assistance. The email address to contact the media agent for related inquiries is also the same. Like the Zenith Insurance phone number, the company has also specified a contact email for sharing complaints with the customer care team. The email is complaints@markerstudy.com, and it is available to provide efficient assistance during Zenith Car Insurance opening times. While contacting via email, customers need to provide details, including their name, phone number, address, policy or quote number, and details regarding why they are unhappy. That would help the Zenith Insurance customer service provide efficient assistance.

Customers requiring assistance with account management, changing addresses, cars, covers, contacts, and drivers can visit the Zenith Insurance headquarters at Prospect House Thanet Way, Whitstable, Kent CT5 3FD, United Kingdom, for help from the business agent. Visiting the Zenith Insurance address is also recommended for assistance with changing payment and policy details and viewing policy documents. If meeting customer care in person is inconvenient, individuals can also send a letter to 45 Westerham Road, Sevenoaks, Kent TN13 2QB, for safe communication. This means of contact is feasible for matters requiring you to share personal information. Customers can also use the Zenith Insurance email or relevant helpline to contact the business representative for general queries.

Zenith Insurance customer service is available to address individual queries and concerns seven days a week, but the operational hours vary slightly for different days. From Monday to Saturday, the support team is available for web chat between 8:00 AM and 6:00 PM. Zenith Insurance's opening hours for Sunday are between 10:00 AM and 4:00 PM. The customer care team is also available to address queries via call seven days a week. From Monday to Friday, individuals can dial the Zenith Insurance number between 8:00 AM and 8:00 PM. On Saturdays, the business representatives are available between 8:00 AM and 6:00 PM, while the operational hours for Sunday are between 10:00 AM and 4:00 PM.

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Contact Information

Zenith Insurance Website:

Zenith Insurance Help Center:

Corporate Office Address:

Zenith Insurance
Prospect House Thanet Way
Whitstable, Kent CT5 3FD
United Kingdom

Other Info (opening hours):

Mailing Address:

45 Westerham Road

Sevenoaks, Kent TN13 2QB


More contact details

Zenith Insurance Rating Based on 4 Reviews

Rating details

1.8
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Customer service
Website
Reliability
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Rating trend

How Good is Zenith Insurance's Customer Service?

Quintin Osu
Quintin Osu
Feels Disappointed | Oct 14, 2023

Nobody answered the phone waiting and waiting and gave up.

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Dewon Tqz
Dewon Tqz
Feels Satisfied | Jul 16, 2023

Polite and helpful

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Willson Leo
Willson Leo
Feels Neutral | Jul 08, 2023

The person I spoke to was very helpful , policy ends and no money will be taken .
Only got through because of Pissed consumer, tried to contact zenith several times but phone numbers were wrong.
ManyThanks.

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Summary of Zenith Insurance Customer Service Calls

71 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Zenith Insurance?

Activation/ Cancellation Question:

  • “Cancel insurance”
  • “I haven't my renewal y”
  • “Dont want to renew”

Payments and Charges Question:

  • “Change date on payment”
  • “Payment”
  • “Late payment”

Product/ Service Question:

  • “For insurance”
  • “Insurance”

Refund Question:

  • “My refund”
  • “Make sure they have put that money back into my bank”

Account Question:

  • “They have taken £385 out of my account today without my permission”
  • “I was sent a warning letter for outstanding balance. The number on the letter does not work”

Request for Information Question:

  • “About my car insurance”
  • “To check what date my d d is due out and for how much i cant find my new policy details that have just been renewed .”

Other Question:

  • “To say that I'm leaving I need my no clinging bonus”
  • “Accudent”
  • “Costumer”

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