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Contact Zenefits Customer Service

Zenefits Phone Numbers and Emails

Toll-Free Number:

  • (888) 249-3263
Call customer service
Send Message

Zenefits Emails:

Customer Service
Media
Affiliates
press@zenefits.com
Press Inquiries
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Zenefits Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Zenefits is 8882493263.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Zenefits may ask you for the following information to identify you as a customer: email or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Corporate Office Address:

Yourpeople, Inc
1085 Homer St.
Vancouver, British Columbia V6B 2X5
Canada

Other Info (opening hours):

Locations:

San Francisco

50 Beale St.

San Francisco, CA, United States

94105

Tempe

40 E Rio Salado Parkway

Tempe AZ, United States

85281

Charlotte

615 S College Street

Charlotte NC, United States

28202

Bangalore

2981 12th Main Road, HAL

2nd Stage, Indiranagar,

Bengaluru, Karnataka India,

560038

More contact details

Zenefits Rating Based on 1 Review

Rating details

2.0
more details
Customer service
Product or Service Quality
Price Affordability
Value for money

Rating stats

Rating trend

How Good is Zenefits's Customer Service?

Filbert Hhm
Filbert Hhm
Feels Disappointed | Jan 01, 2025

Very poor very difficult to speak with a live person I’m trying to dispute unauthorized charge of $185.95 I need someone call me back 410-207-****

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Mindee Kle
Mindee Kle
Feels Disappointed | Jul 25, 2024

A week ago, before the expiration date was up to return. I had 5 days to get in touch with you, but I was unable because I could not get on the internet and there was no phone number I could call. Time since then has expired and now I am able to communicate with you. Thank you! Would you please receive my return of Zenfit and refund me the money I paid for it on the credit card since I did try before the expiration date? I will not be able to use it, since I discovered that this product is not what I need. I am wondering if you could be so kind and answer to my plea. Thank you so much!
May I please send it back to you and receive a full refund on my credit card? I hope that I will still be able to do that. Thank you very much!
PIA VARNI

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Taeler Bzu
Taeler Bzu
Feels Disappointed | Jun 27, 2024

I have not talked to anyone in customer service.

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Dawne E Hqj
Dawne E Hqj
Feels Disappointed | Jun 19, 2024

ZENEFIT ID A SCAM THERE IS NO CUSTOMER SERVICE!!! There are NO LIVE REPRESENTATIVES .., I want a full refund !!!

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Blossie Kos
Blossie Kos
Feels Satisfied | Feb 08, 2023

Hi I would like to pull out my w 2 form in the app please

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Yuri Cgv
Yuri Cgv
Feels Disappointed | Jan 19, 2023

I still have not gotten a response to my question.
I never received my 1099 form and still waiting

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Summary of Zenefits Customer Service Calls

192 TOTAL
CALLS
00:45 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Zenefits?

Employment Question:

  • “W-2 Form”
  • “W-2 correction”
  • “W2 forms”

Account Question:

  • “Can’t access account”
  • “Need access to my account”
  • “Sign in help”

Request for Information Question:

  • “W-4 questions”
  • “To ask about a product”
  • “To talk about my account”

Payments and Charges Question:

  • “Direct deposit did not come in”
  • “No deposits todsy”
  • “Disputing charge of $185.95”

Product/ Service Question:

  • “Doesn't work and you sold to the wrong person”
  • “Upset customer”
  • “Insurance Benefits”

Return/ Replace Question:

  • “Change my w4 form”
  • “Return”
  • “Replace card confirmation”

Activation/ Cancellation Question:

  • “Cancel service”
  • “I want to cancel my order... this is a scam!! I ordered the $39.95 order- y'all charged $59.99 PLUS $199.98”
  • “Activate card”

Staff Question:

  • “I want the customer service number zenfit I want to return these products and I'm getting the runaround. I would like the phone number now or I will get a lawyer to sue your company. Products”

Refund Question:

  • “Refund”

Shipping and Delivery Question:

  • “Never received a Check”

Cards Question:

  • “Card”

Other Question:

  • “W-4”
  • “Need tax info”
  • “This is not what I wanted”
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