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Contact Zeffy Customer Service

Zeffy Phone Numbers and Emails

Toll-Free Number:

  • (833) 210-1156
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Zeffy Emails:

Customer Service
Jobs/ Career
Legal
Privacy Inquiries
Media
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How to Contact Zeffy?

Most Popular Number:

(833) 210-1156
Total calls: 91 Issue resolved: 1 Last call: Apr 22, 2025
author avatar
PissedConsumer Reporter

For assistance from the Zeffy customer service team, you can dial their toll-free number, 1-833-210-1156. You can contact the dedicated support team using the Zeffy customer service phone number between 9 AM and 5 PM EST between Monday and Friday. The Zeffy customer support team strives to respond to customer service inquiries within 48 hours. Customers can also contact Zeffy at the corporate office address. The corporate office is at 917 Mont-Royal Avenue East, Montreal, Quebec H2J 1X3, Canada. Whether you have questions, need support, or have specific issues, the Zeffy customer service team is readily available for assistance.

To contact the Zeffy customer service team via email, send your message to contact@zeffy.com. Whether you require support with account issues, transaction concerns, or general inquiries about the platform, the Zeffy support team is available for assistance. For career-related matters, including job applications, email your resume at jobs@zeffy.com. For privacy-related concerns, direct your questions to privacy@zeffy.com, while media inquiries should be sent to pr@zeffy.com. Zeffy's dedicated support team strives to address all issues efficiently, ensuring a seamless experience for users.

At present, there is no dedicated Zeffy app. Customers can use other contact methods to obtain support and assistance. For instance, they can use the Zeffy phone number to communicate their issues to the support team. Additionally, their website offers a range of resources, including the FAQs section, to help customers resolve their problems. However, use the phone number to contact the Zeffy support team and get assistance.

To contact the Zeffy support team via their website, go to the Contact page to send a message or call. For the quickest response, sending a message is recommended, available Monday through Friday between 5 AM and 5 PM EST. Zeffy customer support team is prepared to assist with issues related to donations, ticketing, peer-to-peer fundraising, eCommerce, raffles, lotteries, auctions, membership management and donor management.

Zeffy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Zeffy Customer Service is rated at 2.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Zeffy is 8332101156.

  • The longest wait times are on Wednesday and Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Zeffy may ask you for the following information to identify you as a customer: nothing.

View full overview ›
PissedConsumer Club

Contact Information

Zeffy Website:

Zeffy Help Center:

Corporate Office Address:

Zeffy
917 Mont-Royal Avenue East
Montreal, Quebec H2J 1X3
Canada

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm EST


Other Locations:

156 Rue Oberkampf

75011 Paris

France


Middletown

651 N Broad St #206

19709 DE, United States

More contact details

Zeffy Customer Service Reviews

2.8 / 5
Average
Orland Jlj
Having issues proving who we are and I just need someone to tell us what w3 are doing wrong
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

Having issues proving who we are. I just need someone to tell us exactly what we need to do, or tells us what went wrong.

michel Hawa
Good and I well keep using zeffy
stars-rating stars-rating stars-rating stars-rating stars-rating
4.0

I feel good Happy nice to try zeffy account Hope stay good like that's anyway I well informed friend to use this site for future last world tell know I'm happy

Summary of Zeffy Customer Service Calls

91 TOTAL
CALLS
01:31 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Zeffy?

Request for Information Question:

  • “Question about a deposit”
  • “Need help”
  • “Assistance with account”

Account Question:

  • “Opening an account”
  • “Problems verifying account”
  • “Sonehow I have two accounts. I am bidding against myself.”

Product/ Service Question:

  • “Can’t access ticket”
  • “Lack of avom.comcct access”
  • “Error on form”

Website/ Application Question:

  • “The app will not allow me to navigate to settings. I can pick much for sale but payment option does not populate.”
  • “Trying to download tap to pay”
  • “Download tickets”

Payments and Charges Question:

  • “Payment problems”
  • “Over paid”
  • “Billing issue”

Refund Question:

  • “Need refund”
  • “Refund”

Shipping and Delivery Question:

  • “I didn't receive a ticket”
  • “Did not receive ticket due to email error”
  • “Did not get ticket in email”

Activation/ Cancellation Question:

  • “Cancel an order”

Cards Question:

  • “Update card info”
  • “Credit card charge”

Return/ Replace Question:

  • “Incorrect $4416. Charge for 2 $85 tickets to Peace of Mind dinner at Young Israel of New Rochelle”

Other Question:

  • “Wrong email sent tickets”
  • “Clarification a”
  • “Missing tickets”

Compare Zeffy Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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