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Contact Zeelool Optical Customer Service

Zeelool Optical Phone Numbers and Emails

Customer Service Number:

  • (302) 990-0619
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Zeelool Optical Emails:

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Business Cooperation, Wholesale Department
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Customer Service
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How to Contact Zeelool Optical Customer Service?

Most Popular Number:

(302) 990-0619
Total calls: 43 Issue resolved: 1 Last call: Dec 5, 2024
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PissedConsumer Reporter

The Zeelool customer service number is +1-302-990-0619. Call here with any questions related to the range of glasses or sunglasses, placing an order online, features of Zeelool AR TRY-ON, etc.
To get help in a timely and high-quality manner, apply to the customer service team specialist during the following business hours: Monday through Friday from 7 a.m. to 1 a.m. the next day PT, and on weekends from 5 p.m. to 1 a.m. the next day PT. The online store representatives don’t accept requests at the above-mentioned support number at another time.

The company corporate office is located in the United States at the following address: Zeelool Inc. 5900 Balcones Drive Suite 100, Austin, Texas 78731. Use it for sending corporate-related correspondence or personal visits for discussion of a particular issue with a company representative. In the first case, check several times whether you have entered the address and other important data on the envelope. If you plan to visit the office to offer business cooperation, arrange it in advance by writing a letter to the Zeelool email market@zeelool.com.

Go to the official website and click on the round icon with the image of the message on the right side of the main page. You’ll see a greeting from the virtual assistant and several options for requests in a small window. Choose the one you need, and you’ll receive an answer to your questions in seconds. The online chat is available during the same hours as the telephone support. Such type of company customer service operates Monday through Friday from 7 a.m. to 1 a.m. the next day PT, and on weekends from 5 p.m. to 1 a.m. the next day PT.

Zeelool Optical Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Zeelool Optical is 3029900619.

  • The longest wait times are on Friday, while the shortest are on Monday.

  • People call Zeelool Optical mainly because of request for information, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Zeelool Optical Website:

Zeelool Optical Help Center:

Corporate Office Address:

Zeelool Inc.
5900 Balcones Dr
Austin, Texas 78731
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 1:00am next day (PT)

Saturday - Sunday: 5:00pm - 1:00am next day (PT)

More contact details

Zeelool Optical Rating Based on 7 Reviews

Rating details

2.2
more details
Reliability
Customer service
Diversity of Products or Services
Price Affordability

Rating stats

Rating trend

Summary of Zeelool Optical Customer Service Calls

43 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Zeelool Optical?

Return/ Replace Question:

  • “Return glasses”
  • “Need a return address”
  • “Return problem”

Request for Information Question:

  • “Interesting in buy.. need information”
  • “About my glasses”
  • “About my package”

Shipping and Delivery Question:

  • “Order shipment”
  • “I have not received my order”
  • “Wronge parcel received”

Payments and Charges Question:

  • “In store credit”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “They said my order maybe cancel I don't understand why my card say it's pending”

Product/ Service Question:

  • “Cambio de producto”

Other Question:

  • “Bisfocals are off”
  • “Trying to see if you guys have my prescription on file”
  • “Check Order”

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