Zara - Terrible product quality

82 of 104 Zara reviews

On 14th of November, I brought a jacket for 6000 rupees thinking it to be a leather product but just after 15 days I found thread coming out and scratches forming on the sleeves.I am extremely disappointed by the product.

I went to the store for refund or replace, but they said they will stick the thread but will not compensate for the material that had started to tear off from the sleeves.Now while wearing that jacket i don't get that feeling of Zara, it's just some local casual wearing feeling.

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality

  • What I liked
    • Perfuems
  • What I disliked
    • Quality of stuff
    • Not caring about customer satisfaction
    • Poor quality of merchandise

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Zara Jacket
Review category
Footwear and Clothing
review #757637

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82 of 104 Zara reviews

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