First, the mechanic screwed up my car. After having my car serviced (oil change and 60,000 mile check up) by a Your Mechanic guy (named Harish) I took it to do some errands and there was a horrible metal on metal scraping sound I kept hearing!
So I called the mechanic directly and he told me to TAKE IT TO ANOTHER SHOP to find out what was wrong with it but that he wouldn't be able to come back to fix it until the next day. So I had to drive to my doctor appointment with that horrible sound!
Since then I've been calling and sending messages to the company in an effort to get the situation rectified AND I CAN'T GET A HOLD OF ANYONE!! I am at my wits end!
Product or Service Mentioned: Yourmechanic Oil Change.
Reason of review: Not as described.
Monetary Loss: $302.
Preferred solution: Price reduction.
I didn't like: Customer service, Repairs.