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I had a appointment today scheduled for 4pm to install a new water pump. I have been in contact with the mechanic all day.

It is now 9:10pm over 5hrs late. The ladt conversation with the mechanic was at 7pm he called to say on hos way. Now he suddenly went MIA this company is a complete joke. 5hrs LATE.

All he had to do was just cancel the thing if he knew he wasnt going to make it.

But not showing up no excuse very very unprofessional and you Yourmechanic should be ashamed of yourselves for hiring mechanics like this. I will never use your service and will make it a point to contact everyone i know ans post on every site how bad and unprofessional you guys are.

Product or Service Mentioned: Yourmechanic Water Pump Replacement.

Reason of review: Poor customer service.

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Anonymous
#1439904

Hi,Thank you for leaving your feedback and apologies for any inconveniences that you may have encountered with our service. We would like to look more into this but are unable to locate your online account based on the information provided.

Please contact us at 1-800-701-6230 or send us a message to hi@yourmechanic.com so we can further review your concerns and see how we can help. We look forward to your response.Best regards,YourMechanic Team

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