I ordered a lipstick , the color was too bright for me..so I contacted the rep..was told I had to do the return.
So, I filled out form online and mailed ii, which I had to pay for!
Zero communication from them as to my item being recieved, processed etc...
I had to do all the emails to check on the status!
Finally after 3 1/2 weeks,it was mailed...to the rep and not me..ehen I specifically gave them my mailing address!
Needless to say, I am at 1 month so far, I still don't have my product. .and now I have to make a special trip the rep to get it :(
Goodbye younique. .I'm going back to sephora and ulta, where the products are cheaper and returns done the same day!
Product or Service Mentioned: Younique Opulence Lipstick.
Reason of review: Poor customer service.