Pottsville, Pennsylvania
Not resolved
1.3
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Exchange, Refund and Cancellation Policy
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1 comment

Bought the newer version of the fiber lashes, very dry and i bought another ine thinking maybe it was just old , nope dry dry. I order some other things and still waiting on my foundation bruch since Nov. ,enough is enough how long is this on backorder??Notworth the money AT ALL.

Product or Service Mentioned: Younique Mascara.

Reason of review: Bad quality.

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Anonymous
#1120327

Please contact your presenter. If you aren't happy with the mascara they WILL refund your money.

It is the company's policy. It could just be a "bad batch" because so many people love the mascara.

I understand the frustration with the backordered brushes and foundation.

If you let customer service know, and enough of us do that, they may find another supplier that can produce the product!

Have you tried the Splurge eye shadows? I love them and haven't had any problems!

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