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I just ordered for the first time from Younique. I ordered the 3-D Fiber Lash Mascara.

It has now been 20 days since I ordered and the product has still not shipped. So, like any rational person would do, I tried to contact Younique. Already annoyed with my order complications, it was a nightmare getting ahold of a customer representative. When I finally did I was APALLED with the service I received.

They lost my order which they notified me of by literally saying "sorry we lost your order, but I can assure you this rarely happens." Annoying, but I was thinking to myself wow if this rarely happens they will probably offer me a discount or something (considering they already took the money out of my bank account) ... its almost comical that I thought that because, in the end, I am waiting another TEN business days for my product to come in after having to re-order it, and OH WAIT, if the first product I ordered decides to show- up on my doorstep... I absolutely can not keep it. I MUST send one back..

at my own expense. I will say, after I expressed my strong irritation with the situation and the service (if you want to call it that) that I was receiving, I was offered $15 in Y-Cash .... cash you may spend only at Younique that is. As you may guess, I declined the offer.

I will never order from Younique again. As a business woman, customer service is everything.

Product or Service Mentioned: Younique Shipping Service.

Reason of review: Problem with delivery.

Younique Cons: Order process, Customer service.

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Anonymous
#1306638

Ive been wanting to us this product for over a year now,I live on a limited budget so I was splurging when i bought it so I ordered over 100 dollars worth,well them fondation does not blend very well at all,I have tried mixing it wearing it alone still does not blend well,and the mascarra burns my eyes and is very heavy on the eyes,the powder was a very light covarge Ill give it that but still didnt care for that as well.Abig big big let down very disapointed