Not resolved

I ordered eyeshadow, a quad palette, shipping was rather quick, however I thought they were not nearly as pigmented as I’d hoped. I repacked them.

Tried for 2 days to get a reply. I checked out as a guest because the website would never allow me to create an account. That eliminated emailing or chatting. Phone wait time was 3 hours!!!

Finally contacted corporate through Facebook & got an answer finally. Once they received the $52.00 order back I was only refunded $28.00. They received it within a week of the delivery. So here we go again on the phone.

1 hour wait time then 1 min the 10 min. On & on. Facebook finally was the response method again. They have no clue & have to send it to Shipping Support dept for a review.

Never again will I buy from this company. They are very messed up.

Product or Service Mentioned: Younique Eyeshadow.

Reason of review: Not as described/ advertised.

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