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YOTEL Phone Numbers and Emails

Customer Service:

  • +44 207 100 8010
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YOTEL Emails:

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YOTEL Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • YOTEL Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    59% phone 41% email
  • The best phone number to call YOTEL is 442071008010.

  • The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Saturday and Sunday.

  • Be prepared for the call as YOTEL may ask you for the following information to identify you as a customer: first and last name.

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PissedConsumer Club

Contact Information

YOTEL Website:

YOTEL Help Center:

Corporate Office Address:

YOTEL
13 George St
London, England W1U 3QJ
United Kingdom

YOTEL Rating Based on 7 Reviews

Rating details

1.4
more details
Exchange, Refund and Cancellation Policy
Quality of Accommodation
Price Affordability
Facilities and Services

Rating stats

Rating trend

How Good is YOTEL's Customer Service?

Eboney Efk
Eboney Efk
Feels Disappointed | Jun 20, 2024

Unable to speak to them

Read full quote
Gonzales 22
Gonzales 22
Feels Disappointed | Jan 20, 2024

As per replies from Guest-246****, insults are all the feedback I've received.

Read full quote

Summary of YOTEL Customer Service Calls

19 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call YOTEL?

Activation/ Cancellation Question:

  • “Check booking cancellation”
  • “Cancelling reservation 378873”

Payments and Charges Question:

  • “I was charged a late fee when I left a whole day early do to no hot water and nobody wanted to help”
  • “Billing/Charges”

Staff Question:

  • Very disrespectful staff management

Request for Information Question:

  • “Support”

Product/ Service Question:

  • “Bed bugs”

Other Question:

  • “Hotel booking”
  • Not responding to email and Boston number says message box is full
  • “Check out at 1pm”

Compare YOTEL Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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