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Contact Yandex Customer Service

Yandex Phone Numbers and Emails

Toll-Free Number:

  • (800) 333-9639
Call customer service
Send Message

Legal:

  • +4 141 248 0860
    Copyright Infringement Inquiries

Yandex Emails:

Legal
Copyright Infringement Inquiries
Media
PR Inquiries
Is this your business?

Yandex Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Yandex is 8003339639. 91% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Wednesday, while the shortest are on Sunday and Thursday. The average call time is 1 minute.

  • People call Yandex mainly because of product/ service, account and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Yandex Website:

Yandex Help Center:

Corporate Office Address:

YANDEX LLC
16, Leo Tolstoy St
Moscow, Moscow 6005
Russian Federation

Other Info (opening hours):

Locations:

Switzerland

Werftestrasse 4,

Luzern 6005


Israel

Aluf Kalman Magen 3,

3rd floor,

Building A,

Tel Aviv

More contact details

Fax:

+41-41-248-08-63

Yandex Rating Based on 3 Reviews

Rating details

2.3
more details
Price Affordability
Exchange, Refund and Cancellation Policy
Customer service
Billing Practices

Rating stats

Rating trend

Summary of Yandex Customer Service Calls

23 TOTAL
CALLS
00:42 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Yandex?

Product/ Service Question:

  • “Restore purchases”
  • “I cant access my acount”
  • “Complaint”

Account Question:

  • “Reset password”
  • “Cant getbin my email”
  • “Forget password”

Request for Information Question:

  • “I need assistance retrieving my account”

Return/ Replace Question:

  • “Changed phone number and can’t login”

Payments and Charges Question:

  • “Fraud”

Website/ Application Question:

  • “I order from yandex go for drop off, I complete all the steps in the app and i fully paid from the application, but now the driver is saying, if you did not pay me more in cash, i will drop you off now and not in your distinction, please call us now.”

Other Question:

  • “My order not completed”
  • “Regsitration sms link problem”
  • “Yes”

Compare Yandex Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

DeepL
stars-rating-fill
2.8 out of 5
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