Contact Xytex Customer Service

The Xytex email address for general information is info@xytex.com. As an alternative, all questions can be submitted via the contact form on the Xytex website. Marketing professionals seeking to email the company should send their inquiries and offers to marketing@xytex.com. Please note that consumers who want to speak with a live company representative should address their inquiries by phone.

The Xytex support center operates Monday through Friday from 8.30 a.m. to 5 p.m. EST. All inquiries sent outside these hours are usually addressed the next business day. Please be aware that Xytex may be closed during the holiday season. Thus, the support services may not be available on Christmas, New Year’s Day, Thanksgiving, and other holidays. As the company has locations in the US, the United Kingdom, and Canada, the list of holidays may vary.

Contacting the company via email is not the only way to address an inquiry online. You can also submit a message via the Xytex website. To do so, press the “Contact Us” button at the bottom of the page and fill out the inquiry form. If you have informal, non-urgent inquiries or simply want the latest Xytex updates, check out the corporate Facebook or Instagram accounts.