To speak with the software development company representative in real time, there is a dedicated Xtime phone number: 1-866-984-6355. This helpline is focused on assisting with the company’s solutions and general support in the United States. The company also provides customer support in Australia via the following Xtime contact: +61-1-800-098-463. To contact the main office in the United States regarding sales, call 866-752-8990. Be sure to carefully prepare the conversation with the manager, namely, write down key questions you want to know the answers to. This approach will make your communication quicker and structured.
The company provides several Xtime email addresses for different needs. Use xsupport-tools.com or support@xtime.com if you need customer support in the United States. The support expert in Australia is available at supportau.xtime.com. Regarding sales matters in Australia, contact Xtime at sales.australia@xtime.com. To reach out to the main office in the United States, email xti.insidesales@coxautoinc.com.
The Xtime customer service team is available for assistance and answers most questions Monday through Friday from 7 a.m. to 8 p.m. EST and from 9 a.m. to 6 p.m. EST on Saturday. For urgent matters, we recommend calling during non-peak hours, namely between 9 a.m. and 11 a.m. or between 2 p.m. and 4 p.m. on weekdays to minimise waiting times.
Xtime support is available online. There are several options for contacting the company digitally. For real-time assistance, click on one of the telephone numbers at the top or bottom of the menu. Alternatively, you can go to the “Contact Us” page from the bottom menu, follow one of the emails, or fill out a contact form for a detailed inquiry.