Xfinity Cable Tv Service Review

2 of 416 Xfinity reviews

Continued to raise prices on my 90 year old mother after decades of using cable.With my father passing she now has a limited budget.

This month price went from $56 to over $74 with no notice. Initially discussed with rep who refused to drop price to below $68. Today I called to cancel service. Was lied to about price as it was supposedly $56.

I found their agent to lack caring or even show an interest to keep the account for an elderly long term customer. Cancel account and was told my mother had to get the receiver to UPS within a week. Yeah right 90 year old drive or find a way to get that receiver in or be charged.

Glad I canceled the account and on to a dish so a 90 year old can have some entertainment.Comcast: sad state of affairs!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Billing Practices
Exchange, Refund and Cancellation Policy
Value for money
Price Affordability
Customer service
Discounts and Special Offers
More

Reason of review:
Pricing issue
Product or service
Review category
Telecommunications
review #1009586
Had an experience with Xfinity? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
2 of 416 Xfinity reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

 
×
You were reading a complaint about Xfinity.
Filing a new complaint about
×