Contact Xfinity Prepaid Customer Service
Xfinity Prepaid Phone Numbers and Emails
Toll-Free Number:
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(800) 934-6489
Customer Service:
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(866) 366-5756Wi-Fi Service
Legal:
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(888) 565-4329DMCA Inquiries
Xfinity Prepaid Emails:
Xfinity Prepaid Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Xfinity Prepaid is 8009346489. 80% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Thursday. The average call time is 6 minutes.
People call Xfinity Prepaid mainly because of product/ service, staff, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Xfinity Prepaid is 8009346489. 80% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Thursday. The average call time is 6 minutes.
People call Xfinity Prepaid mainly because of product/ service, staff, payments and charges.
The best email to contact Xfinity Prepaid is Xfinity_TVApp@comcast.com. 50% of customers use this email address to address their issues and concerns.
Contact Information
Xfinity Prepaid Website:
Xfinity Prepaid Help Center:
Corporate Office Address:
Summary of Xfinity Prepaid Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Xfinity Prepaid?
Product/ Service Question:
- “Set up Internet”
- “Wi-Fi connection”
- “Want to connect my modem”
Payments and Charges Question:
- “I paid bill two Days ago and no service.”
- “Pay my bill”
- “My prepaid Xfinity is not working for my Wi-Fi”
Staff Question:
- “My service is down”
- “Move service to new address”
- “Something is wrong with my service”
Return/ Replace Question:
- “Changing my phone number so I can sign in”
- “Change address”
- “Need to change address”
Account Question:
- “Can't use my password on any of my devices”
- “Password don't work to connect to my devices at home”
- “Refill my account”
Request for Information Question:
- “Update personal information”
- “Checking on my order”
Refund Question:
- “Refund to discuss my bl”
Activation/ Cancellation Question:
- “Can't activate my account”
Other Question:
- “Trying to get my address removed”
- “Xfinity sucks”
- “Wi-Fi”
Compare Xfinity Prepaid Customer Service To
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