Xeric Phone Numbers and Emails

Customer Service Number:

  • (925) 820-4302

Xeric Email:

General Info

Xeric Contact Information

Xeric Website:

Xeric Help Center:

Corporate Office Address:

Watchismo, LLC
4155 Blackhawk Plaza Circle Suite 101
Danville , California 94506
United States
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Summary of Xeric Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Xeric Customer Service?

Shipping and Delivery Question:

  • “Order never received”

Activation/ Cancellation Question:

  • “Order cancellation”

Request for Information Question:

  • “Repair question”

Other Question:

  • “Returm”
  • “Watch issue”
  • “Mystery watch purchase”

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Xeric Warranty
Xeric gladly offers a limited warranty covering defects in materials and manufacturing for a period of one (1) year after the original purchase date from an authorized Xeric retailer. This warranty does not cover batteries, case, crystal, crown, pushers, straps, or any changes that occur during use and not from manufacturing or assembly. This warranty is considered void if The Client of Xeric open The User's caseback, push the buttons underwater, or expose The Customer's watch to moisture beyond the recommendation of the watch's water resistance rating. Proof of purchase is required for all warranty claims, so please save a copy of The Client's receipt. Xeric reserves the right to not accept a warranty claim if a watch has evidence of excessive wear or misuse. Xeric reserves the right to repair or replace any watch returned for service at Company's option.
Xeric Terms of Service
Xeric want The Customer to be completely satisfied with The Customer's purchase but understand that sometimes an item needs to be returned. Returns of new, unworn items can be made within 30 days of the original ship date. To be eligible for a return, The User's item must be unused, unworn and in the same condition that The Client of Xeric received it. It must also be in the original packaging. Ensure the watch is not sized and has not been worn. All returns must have the original, non-damaged packaging containing all original documents (instruction manuals, warranty cards, hangtags, spare links, plastic protectors, etc). If the item has any signs of wear, it will be returned to The Customer Please sign into The Client's account on Xeric.com. Find the order containing the items the user of company services would like to return. Select the QTY to Return, choose Return Reason & Return Action, and (if needed) add comments.
To read more: https://www.xeric.com/terms-conditions
Xeric Privacy Policy
XERIC.COM has created this privacy policy ("Privacy Policy") to advise The Client about Xeric's' information practices, such as the types of information The Company collect and how www.xeric.com may use that information, and to inform The User of Website about The Client's privacy rights and how the law protects The Customer Xeric urge The User of Website to read this Privacy Policy carefully to understand Company's policies and practices regarding The User's Personal Information and how www.xeric.com will treat it. By visiting any part of Company's Websites (as defined below) or otherwise providing XERIC.COM with Personal Information by any means, The User of company services accept and agree to the practices described in this Privacy Policy and The Client's continued use of the Websites (following the posting of a revised privacy policy) means that The Client accept and agree to the terms of the revised privacy policy, so please check the policy periodically for updates. Individuals in the European Union ("EU") should be sure to read the important information provided below, in addition to the other provisions in this Privacy Policy. This Privacy Policy applies to www.XERIC.COM and all other websites, features, or online services that are owned or controlled by Watchismo, LLC and that post a link to this Privacy Policy (collectively, the "Websites"), whether accessed via computer, mobile device, or otherwise.
Top Xeric Products

Halograph Watch

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