Contact X Plane Customer Service
X Plane Phone Numbers and Emails
Toll-Free Number:
-
(844) 300-1505
X Plane Emails:
X Plane Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
X Plane Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call X Plane is 8443001505.
The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
People call X Plane mainly because of product/ service, website/ application and request for information.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
X Plane Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call X Plane is 8443001505.
The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
People call X Plane mainly because of product/ service, website/ application and request for information.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact X Plane is members@x-plane.org. 87% of customers use this email address to address their issues and concerns.
Contact Information
X Plane Website:
X Plane Help Center:
Corporate Office Address:
How Good is X Plane's Customer Service?
Summary of X Plane Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call X Plane?
Product/ Service Question:
- “Pre purchase questions mac”
- “Double purchase”
- “Invalid product key”
Website/ Application Question:
- “I can’t add the download if aircraft rule I out her”
- “Won’t download”
- “Download”
Request for Information Question:
- “Would like to know if i could get remote support?”
- “Questions before purchasing xplane12 and some support equipment.”
- Tech-support
Account Question:
- “No one is answering my emails, Eric asked for info , i sent it,but no answers”
- “X-plane 12 locked”
- “Can’t log on with product key”
Activation/ Cancellation Question:
- “Activation not working”
- “Problem activating my update to Flight Factor a320. Tells me no activation”
Refund Question:
- “Refund”
Return/ Replace Question:
- “Replace purchase product key”
- “Replace product”
Cards Question:
- “Having trouble with a graphics card”
Staff Question:
- “Customer service”
Other Question:
- “I want a version of xplane 12 mobile for the IPhone”
- “Getting my yoke set up the right way”
- “Getting my yoke controller set up the right way”
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