There is only one published telephone number for Wynsors customer service. When you call this number (+44-170-687-1910), the agent will answer your questions about products, shoe size, account arrangements, and more. The agent will sometimes also provide you with online links to get more information on delivery, returns, wholesale/corporate orders, charity work, and the affiliate program.
People who prefer to put their inquiries in writing rather than speak to someone on the phone can use the Wynsors email system. For general customer service, send your email to help@wynsors.com. For business sales, email your inquiries to wholesale@wynsors.com. Customer service reads all the emails, and you can expect a response within 2 to 3 working days. Because of this response delay, don't send multiple emails for the same concern. Also, don't send an email about urgent matters. If you need an immediate response, call customer service.
The official Wynsors address is the company's corporate office address. Headquarters is located at the same address, and board and other meetings are usually held there. A customer can also call and make an appointment to visit senior company representatives about complex issues. The street address is Courtesy Shoes Limited, Parkside, Park Road Industrial Estate, Bacup, Lancashire OL13 0BW, United Kingdom.
You can use the Wynsors website to contact the company online. Go to the website and click on "Contact Us." Complete the request for a contact note on the screen, and the support team will reply as soon as possible. Ensure that you enter your name, email address, and phone number, and elaborate on the query. Supply the order number, if applicable.