1 comment
Not resolved

The company advertised Gore-tex Pro shell Jackets so I bought 2 for my sons for a holiday trip.The jackets arrived with labels stating there were XCR and Performance shell (not Pro Shell).

I asked the representative who processed my order and she found out the factory who provided the jackets did not use Gore-tex at all. We were leaving for the holiday (to use the jackets) but deliberately left them at home as they would not keep my sons dry (I actually spent more money buying proper gore-tex jackets for my sons at a local store) and then on returning home, mailed the jackets to Wuhan Cheung. The company never accepted the jackets that were attempted to be delivered twice. They stated the package was never delivered and the post office staff could not find it even though they had the registration number and name of the post office.

The jackets just returned from China as it is policy to return a package after 28 days of not being collected.

I am now out of pocket the return postage as well as having 2 fake Gore-tex jackets that are useless.The original company representative was fired due to the incident and the new representatives are not helpful at all (they promised on 3 separate occasions to go to the post office but they never collected the package).

Review #390148 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / $209
Preferred solution Not specified

Had an Experience with Wuhan Cheung Star Trading?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
No_chinese
Edmonton, Alberta, Canada #952142
Don't buy any online merchandises from china. cheating & lying are integral trait of their culture.

You May Also Like

"I purchased a CASHMERE sweater from Modlily. A week later, I received a cheap cotton knit sweatshirt. When I complained and sent pictures I was told, "our price..." Read more
"Same here. This company is bogus. I purchased what I thought was a wool pea coat white the picture was amazing . What I got? Was a jacket made if..." Read more
"I ordered this dress from Rosewe.com for $21.77 in size Large, thinking it was a good deal for a simple yellow dress. In the photo, the dress appeared to be..." Read more
"I ordered 5 dresses on 2/16/16 and spent $120. They took my money, and I have NO CLOTHES! There is no live chat, and if they get back to you,..." Read more
"On Tuesday, April 25, 2017: a 1 inch triangular red plastic object was found while eating the Boston Market Chicken Parmesan meal after microwaving! It looked first like a piece..." Read more
"I go to OffersBucks.com and go to take anyone of the 1-10 surveys which you have to take in order. Says to follow directions through untill the end of survey...." Read more
"In January of 2016, I signed a two (2) year contract with Comcast for Triple play. I was on Double play prior to that but they encouraged me to move..." Read more
"Do NOT order from this company. Their customer service is awful. I ordered a jar of their charcoal toothpaste and it got delievered 4 weeks after I placed the order...." Read more