I wanted some rubber wristbands for my non-profit organization.When I ordered them the color on the screen was basic green.
When they arrived from CHINA (although the company is bases in Texas) they were wrapped in cardboard and duct tape. The wristbands were lime green and very cheaply made. I requested information on how to return them since it was not anywhere near what I wanted and was told it was MY fault and if I wanted a darker green I would have to reorder. The customer service rep was rude, immature and had a definite threatening undertone to his language.
When I informed them that I had reported them to the Better Business Bureau, they said they didn't care and they have placed me on their do not sell list.This company does not care about its customers and has no business values when it comes to its products.
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- Luxury / Jewelry