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I started using WPForms around 2019 for my https://www.familiavidana.org website hosted by Wordpress. I lost my Wordpress domain and access to my Wordpress account in 2020.

I needed support to cancel automatic charges to my Pay Pal account for WPForms renewal since I no longer use WPForms Basic.

To my surprise, the WPForms webpage does not show a telephone you should call. All it has is an email. Well, I think their inbox sends any message indicating the word "cancel" to the junk correspondence.

They never reply to cancellation requests. The renewal date is approaching so my only option is to block my Pay Pal to avoid their automatic renewal charge.

User's recommendation: Buy WPForms only if you plan on leaving with it forever.

Location: Monterrey, Nuevo Leon

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