Contact World Vision Customer Service

You can use the World Vision email system if you prefer written communication. For US programs, you can email your inquiries to usprograms@worldvision.org. You can email complaints and feedback to webfeedback@worldvision.org. The gift catalogue can be requested by emailing giftcatalog@worldvision.org. For the Planned Giving department, please send your email to plannedgiving@worldvision.org. You can expect a response within 2-3 weeks. For urgent matters, please call customer service.

The World Vision headquarters is located at the corporate office, situated at World Vision Inc., 34834 Weyerhaeuser Way S., Federal Way, Washington 98001, United States. You can request an appointment to discuss issues with a senior representative at headquarters. If you are unable to visit the office, please mail a detailed letter to our headquarters. The mailing address is P.O. Box 9716, Federal Way, WA 98063.

You can find self-help information on the World Vision website. You can also browse through its complete FAQ list. If you don't find what you're looking for and want to speak with a live representative, visit our website and click on "Contact Us." Please fill out the form that appears on your screen. Select the reason you need the contact and provide your contact details. If you're a sponsor, you can manage your sponsorships, donations, and communications through the My World Vision portal. You can also follow World Vision on Facebook, Instagram, and YouTube.