On Black Friday at Sports Authority I purchased a $50 World Tech Toys Striker Quad copter and so far it works beautifully with zero flight problems. All four rotor motors that spin the blades are working fine and camera and video playback are ok. Grainy photos and video but that is to be expected from a low end drone. Flys fast and high. My complaint is about trying to phone and successfully get through to a human and I have heard the voice mail box is full message myself at least four times. They most likely do not want to have people call them. If that is so why leave a toll free number for us to call? Parts replacement might only be able to be succesfully accomplished through Alibaba.com or conducting a thorough internet search for your particular toy. I found higher powered 800 milli amp LIPO rechargable batteries through ebay from China for my Striker drone so maybe the motors and props might also be available online if the origionals blow in the future. I am very disappointed also that World Tech Toys chooses to ignore their customers and play mind games with us, If they want to retain us they should come forward and take care of our needs. That is how good business should be everyday and night to stay healthy financially if they want to survive.
So far the toy is great but the service stinks. Even my emails to them were ignored three weeks ago.
Come on World Tech Toys. What is wrong with your customer service center? Why ignore us? Why are you hiding?
More Review Details
What I liked
- Quad copter product
What I disliked
- Crappy customer service
- Reason of review:
- Poor customer service
- Product or service
- World Tech Toys Striker Spy Drone
- Review category
- Kids' Stores
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