WordPress Phone Numbers and Emails

Toll-Free Number:

  • (877) 273-8550

Customer Service:

  • (877) 273-3049

WordPress Emails:

Customer Service
support@wordpress.com
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How to Contact WordPress Customer Service?

Most Popular Number:

(877) 273-8550
Total calls: 141 Issues resolved: 3 Last call: Mar 20, 2024

How to Contact WordPress Customer Service By Phone?

According to the information on the WordPress website, the company does not provide customer service support by phone with the live agent. However, you may try to contact WordPress via phone using one of the following telephone numbers:
+1 (877) 273-8550 and +1 (877) 273-3049.
During the call, with help of a voice record, you will be provided with necessary information due to your case. Also, the company gives a lot of other options to contact WordPress support, such as online communication.

How to Contact WordPress By Email?

WordPress offers support by email for customers who have a personal plan or any monthly plan. So if you have one of these plans, just Log In to your WordPress account and fill out the Contact Form. Afterwards, the WordPress team will process the request and provide the solution.

If you are on a free WordPress plan and have a question or a concern that should be addressed by WordPress support team, you may reach out to them via email help@wordpress.com. Also, for all clients (even without paid WordPress plan), there is a good option to ask questions or ask for support on the WordPress community forums.

How to Contact WordPress Customer Support By Chat?

The Live chat customer support option is available if you have a paid WordPress plan with Premium Support. In this case, you have the opportunity to get real-time customer support in the live chat.

To get WordPress live chat support just Log In to your profile and find a question mark at the bottom of the right corner. After that, you can press the “Contact Us” button and type your question into the field named “How can we help?”. The next step is to click “Chat with us”. Such, easy steps will help you to get real-time WordPress customer support. Please note, that this service is available 24 hours from Monday to Friday or 24 hours Monday to Sunday, depending on the WordPress plan you have.

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Contact Information

WordPress Website:

WordPress Help Center:

Corporate Office Address:

Automattic Inc.
60 29th Street #343
San Francisco , California 94110
United States

WordPress Rating Based on 11 Reviews

Rating details

1.5
more details
Customer service
Website
Diversity of Products or Services
Reliability

Rating stats

Rating trend

Summary of WordPress Customer Service Calls

229 TOTAL
CALLS
00:33 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call WordPress?

Website/ Application Question:

  • “Website email issues”
  • “My website was deleted”
  • “Need to get administrative control of my website.”

Account Question:

  • “Account ***”
  • “Reestablishing my account”
  • “Login issues”

Request for Information Question:

  • “Technical support”
  • “Pricing questions”
  • “I need help with my website”

Payments and Charges Question:

  • “Fraudulent activity on my website”
  • “Billing”
  • “Wrongly charged”

Activation/ Cancellation Question:

  • “I want to cancel”
  • “Word press renewal for our website”
  • “Cancel and refund”

Product/ Service Question:

  • “Domain connection broken”
  • “Cannot working any theme”
  • “Product support”

Refund Question:

  • “Need a REFUND Now!”
  • “Need a REFUND”
  • “Poor to no support. I want a full refund for a product I can't access”

Shipping and Delivery Question:

  • “Show size,16,4E”
  • “Not received my order yet”

Staff Question:

  • “Discontinue service”

Other Question:

  • “Security”
  • “403”
  • “I have an issue”

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