Customers seeking order information can contact the Woodcraft headquarters via the toll-free helpline at 1-800-225-1153. The company has also published the number 1-304-428-4866 to reach the customer service team for similar purposes. Users with general queries and concerns can request assistance via the Woodcraft phone numbers 1-800-535-4482 and 1-304-422-5412. To contact the business agents in Connecticut, dial 1-203-847-9663. Those consulting the company offices in Pennsylvania can use 1-610-873-5660 or 1-610-351-2966 to call or message. Lastly, 1-800-535-4486 is the Woodcraft customer service helpline for technical assistance.
The company has published three emails to reach its agents for different purposes. Users consulting Woodcraft customer service for general queries and complaints can write to custserv@woodcraft.com between business hours. For jobs and career-related inquiries, tisha_schmidt@woodcraft.com is the email address. Those seeking assistance with technical issues can use tech@woodcraft.com to submit a request to the relevant department. That will ensure effective solutions to their problems within a few hours or days.
Customers reluctant to discuss their issues and concerns online can send a letter or visit the Woodcraft headquarters at PO Box 1686, Parkersburg, West Virginia 26102, United States. That would ensure safe communication and better solutions to their problems. The company has also published the postal address, 1177 Rosemary Road, Parkersburg, West Virginia 26105, to consult the copyright agent at the marketing department for relevant issues. Those seeking to post returns can do so at 406 Airport Industrial Park, Parkersburg, WV 26104-9778. If the purpose of the consultation is a general query or complaint, calling or emailing Woodcraft customer service is a better option.
The customer service team provides general assistance Monday through Friday between 8:30 AM and 5:00 PM EST. Those seeking to consult the product experts can do so between 8:30 AM and 6:00 PM EST on weekdays. The Woodcraft hours for order inquiries are between 8:00 AM and 8:00 PM ET from Monday to Friday. Users can also consult for relevant matters on Saturdays between 8:30 AM and 3:00 PM ET for efficient assistance.
For online consultation, visit the Woodcraft website and click Contact on the homepage to find the published helplines and emails for questions about orders, products, and returns. Users with relevant queries can also visit the Shipping & Returns page to find their answers in the FAQs section. Another option is to complete the contact request form by providing your name, email address, phone number, and a detailed message. Once you click Submit, Woodcraft customer service will review the request and get back to you efficiently.
