Gainesville, FL 32606, USA
Not resolved

I got this email from Wolverine Boots explaining to me what I supposedly did wrong plus having to clean up my elderly aunts wood floors for streaking black rubber over the whole house until somebody said your boots are falling apart Wolverines response to boots worn 3 times It looks as if the issue may have resulted from Hydrolysis.When footwear is not being worn, it does continue to age and rubber molded compounds along with adhesives will dry out after several years and become brittle if they are not worn on a semi regular basis and exposed to air/moisture.

While the compounds age at different rates, there is no set "shelf life", so to speak.

Nevertheless, it can happen with footwear that has been stored away for a long period of time without being properly conditioned.Wolverine said they would give e 20% off a new pair if I ship the old one back at the cost of $20 -bad boots

I didn't like: Asking for a supervisor and being told there was not one.

Review #961691 is a subjective opinion of a user.

Price Affordability
Product or Service Quality
Customer service
Reason of Review / Monetary Loss Damaged or defective / $130
Preferred solution Let the company propose a solution

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