My Wolfgang Puck Glass Lid Exploded!!!!!

12 of 35 Wolfgang Puck reviews

Update added by user Apr 23, 2016

I will write resolved as I am a honest costumer.From my experience the lid was larger.

Please use with care.Thank you.

Original review posted by user Apr 21, 2016

I purchased the Wolfgang Puck Bistro Set. I had this set for about fifteen years. Today was making a fried egg for my 3 year old and as I lifted the glass lid the glass exploded. I have glass everywhere. I'm very upset as I can no longer use any of his glass lids now. The only thing left from the lid is the steel knob and the steel ring. Also, I am extremely lucky that my son was not in the kitchen when this happen.

These glass lids are very dangerous and need to be fix as soon as possible. Sadly, I do not have the packing slip due to an item purchased so long ago. However, I feel that something should be done.

I will be throwing out all of the glass lids today. Items purchased on HSN.

Thank you

Photos attched.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Price Affordability
Product or Service Quality

  • What I liked
    • It was a good product until the glass lid exploded
  • What I disliked
      No items

Reason of review:
Dangerous glass lid exploded
Preferred solution:
To look into this issue as it is dangerous. Also, if possible replace my glass lids with safer lids.
Product or service
Bistro Collection Stainless Steel With Glass Lids
Review category
review #833765

Author wants to be contacted by the company. Learn more

Had an experience with Wolfgang Puck? Submit review ›
Helpful? 1 Yes 1 1 No 1
Had the same issue 1 Yes 1
12 of 35 Wolfgang Puck reviews

Apr 22, 2016 #1148713

Looks as if the lid being used is oversized for the pan it's covering. What most likely happened is you put the cold lid on the hot pan and instead of the metal rim underneath the glass making contact with the hot pan the glass did causing it to shatter. This is user error, not the manufacturers fault.

1 1 Reply

Apr 23, 2016 #1148753

That may be the case. I thought of that however, explain the many who used the same product with the exact same size lid and the same thing happened to them? Most glass lids have a little vent pinhole that prevents this explosion. I just would like people to be aware even if I placed a larger lid for a second to cover the pan. Its Dangerous regardless of size. Thank you for your comment.

0 0 Reply

Apr 23, 2016 #1148790

tension in the glass due to overheating from escaping heat on the sides. Clearly an user error .... take responsibility for your actions and don't blame someone else.

1 1 Reply

Apr 23, 2016 #1148822

Clearly, you just like to argue. Answer the question. Well, no you can't.

1 0
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

You were reading a complaint about Wolfgang Puck.
Filing a new complaint about