Wolfermans - Worst Customer Service

3 of 7 Wolfermans reviews

I ordered a gift for Christmas on 12/9.It is now 12/24 and it is still not delivered.

Wolferman's provided a FEDEX tracking number. I contacted FEDEX and they said it would be delivered Tuesday, December 27! After Christmas! After being on hold with Wolferman's for almost an hour they insisted it would be delivered today 12/24.

What a Christmas gift. Spoiled food after Christmas. I will never order from again from Harry and David or Wolferman's again. Every time I contacted them, they said the product would be delivered to no avail.

This gift was intended for an elderly woman who volunteers her services to many others.I thought it would give a little joy.

This review is a subjective opinion of a user.
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  • What I liked
      No items
  • What I disliked
    • Customer service
    • Item not delivered by christmas

Reason of review:
Poor customer service
Preferred solution:
I want the same order delivered to this recipient within 2 days so the food is still fresh
Monetary loss:
$20
Product or service
Mail Order Food 8203W
Review category
Delivery
review #979309 by

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3 of 7 Wolfermans reviews
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