Wmata Phone Numbers and Emails

Toll-Free Number:

  • (888) 762-7874
    SmartTrip®

Administrative Offices:

  • (202) 962-1234

Customer Service:

  • (888) 762-7874
    SmartTrip®
  • (202) 637-7000
  • (202) 637-1328

Group/convention Sales:

  • (202) 962-5700

Inspector General Hotline:

  • (888) 234-2374

Lost And Found:

  • (202) 962-1195

Marketing & Advertising:

  • (202) 962-1122

Media Relations:

  • (202) 962-1051

Metroaccess:

  • (301) 562-5360
  • (800) 523-7009

Smartbenefits®:

  • (202) 962-1326 ext 3

Travel Information:

  • (202) 962-2033
  • (202) 962-2121
  • (202) 962-1100
  • (202) 962-6060
  • (202) 962-2400
  • (202) 962-2550
  • (202) 962-1280
  • (202) 962-1111
  • (202) 962-1326
  • (202) 962-1116
  • (202) 962-2700
  • (202) 775-9115

Wmata Email:

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Wmata Contact Information

Wmata Website:

Wmata Online Chat:

Corporate Office Address:

Washington Metropolitan Area Transit Authority
600 5th Street, NW
Washington, District Of Columbia 20001
United States

Other Info (opening hours):

Customer Relations
Weekdays: 8:30 am - 5:00 pm

Administrative Offices
Weekdays: 8:00 am - 4:30 pm

Metro Information
Monday-Friday: 7 am - 8 pm
Saturday and Sunday: 8 am - 6:30 pm

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Wmata Rating Based on 1 Reviews

Rating details

2.7
more details
Price Affordability
Level of Comfort
Product or Service Quality
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Rating stats

Rating trend

Summary of Wmata Customer Service Calls

6 TOTAL
CALLS
02:23 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Wmata Customer Service?

Request for Information Question:

  • “Checking for shuttle bus service for silver line”

Cards Question:

  • “I lost 10$ at the Eisenhower stop. The lady at the desk signed a paper that I lost 10$ and to call this number to have a 10$ credit to my card. I put in the cash without scanning the card first and it wouldn’t return the cash.”

Other Question:

  • “M6 bus line”
  • “Directions”
  • “Need more info on s2 bus line”

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Wmata Privacy Policy
To read more: https://www.wmata.com/about/records/privacy.cfm
Wmata reviews and complaints

Wmata is ranked 15 out of 220 in Transport category

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