Wmata Phone Numbers and Emails

Toll-Free Number:

  • (888) 762-7874
    SmarTrip® and SmartBenefits Participants

Customer Service:

  • (202) 962-1234
    Administrative Offices
  • (202) 962-1116
    Bike Locker Information
  • (202) 962-2700
    ID Cards for Riders with Disabilities
  • (202) 962-1195
    Lost and Found
  • (301) 562-5360
    MetroAccess
  • (800) 523-7009
    MetroAccess
  • (202) 962-2121
    Transit Police
  • (202) 962-2033
    TTY ID Cards for Riders with Disabilities
  • (301) 588-7535
    TTY MetroAccess
  • (202) 637-7000
  • (202) 637-1328
  • (202) 962-1326 ext 3
  • (202) 962-1100
  • (202) 962-6060
  • (202) 962-2400
  • (202) 962-2550
  • (202) 962-1280
  • (202) 775-9115

Emergency/ Hotline:

  • (888) 234-2374

Jobs/ Career:

  • (800) 660-3399
    Employment Verification
  • (202) 962-1082
    Equal Employment Opportunity
  • (202) 962-1326
  • (202) 962-1111

Media:

  • (202) 962-1122
    Marketing Inquiries
  • (202) 962-1051

Sales/ Reservations:

  • (202) 962-5700

Wmata Emails:

Customer Service
Jobs/ Career
More phone numbers and emails Less phone numbers and emails

Wmata Contact Information

Wmata Website:

Wmata Help Center:

Corporate Office Address:

Washington Metropolitan Area Transit Authority
600 5th Street
NW Washington, District Of Columbia 20001
United States

Other Info (opening hours):

Hours:

Monday — Friday: 7 am—8 pm


Other Location:

3500 Pennsy Dr,

Hyattsville, Maryland

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Wmata Rating Based on 1 Reviews

Rating details

2.7
more details
Product or Service Quality
Level of Comfort
Price Affordability
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Rating stats

Rating trend

Summary of Wmata Customer Service Calls

10 TOTAL
CALLS
02:23 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Wmata Customer Service?

Cards Question:

  • “Transfer card to new iphone”
  • “I lost 10$ at the Eisenhower stop. The lady at the desk signed a paper that I lost 10$ and to call this number to have a 10$ credit to my card. I put in the cash without scanning the card first and it wouldn’t return the cash.”

Refund Question:

  • “Refund”
  • “I don't know how this happened but I don't live in Washington and need my money refunded”

Request for Information Question:

  • “Checking for shuttle bus service for silver line”

Other Question:

  • “M6 bus line”
  • “Directions”
  • “Need more info on s2 bus line”

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To read more: https://www.wmata.com/about/records/privacy.cfm
Wmata reviews and complaints

Wmata is ranked 15 out of 236 in Transport category

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