Contact Wmata Customer Service
Wmata Phone Numbers and Emails
Toll-Free Number:
-
(888) 762-7874SmarTrip® and SmartBenefits Participants
Customer Service:
-
(202) 962-1234Administrative Offices
-
(202) 962-1116Bike Locker Information
-
(202) 962-2700ID Cards for Riders with Disabilities
Wmata Emails:
Customer Service
Jobs/ Career
Contact Information
Wmata Website:
Wmata Help Center:
Corporate Office Address:
Washington Metropolitan Area Transit Authority
600 5th Street
NW Washington,
District Of Columbia
20001
United States
Other Info (opening hours):
Hours:
Monday — Friday: 7 am—8 pm
Other Location:
3500 Pennsy Dr,
Hyattsville, Maryland
Summary of Wmata Customer Service Calls
12
TOTAL
CALLS
CALLS
02:23
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Wmata?
Cards Question:
- “Transfer card to new iphone”
- “I lost 10$ at the Eisenhower stop. The lady at the desk signed a paper that I lost 10$ and to call this number to have a 10$ credit to my card. I put in the cash without scanning the card first and it wouldn’t return the cash.”
Refund Question:
- “Refund”
Request for Information Question:
- “Checking for shuttle bus service for silver line”
Other Question:
- “Was in a accident 36 Potomac Park on 30th Street on 10/31/2022”
- “M6 bus line”
- “Directions”
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Wmata